AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

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Tommy_CZ
Posts: 24
Joined: Wed Nov 19, 2014 1:55 pm
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
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processor: AMD 6-core
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sound_card: audigy Rx
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Monitor/Display Make & Model: sRGB calibrated
Corel programs: AftershotPro 2

AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Tommy_CZ »

I use Ubuntu 15.10, 64bit version and 64bit aftershotpro2, every time I want to run it, it doesn't do anything. The problem is here from one of latest 2.3 versions.

AMD CPU, NVIDIA GPU

Output:

tomas@ubuntu-tom:/opt/AfterShot2(64-bit)/bin$ AfterShot2X64
Install Path: /opt/AfterShot2(64-bit)
LD_PATH: /opt/AfterShot2(64-bit)/lib:
XLIB_SKIP_ARGB_VISUALS: 1
I have SSE2
Bibble program arguments ("./AfterShotPro")
Loading plugins
AfterShot2 Pro New key used. 20
System locale: cs_CZ
AfterShot2 Pro New key used. 20
AfterShot2 Pro New key used. 20
AfterShot vers.: 2.4.0.119
Built on: "st led 13 2016"
Language: en
App Path: /opt/AfterShot2(64-bit)/bin/AfterShotPro
System Home: /opt/AfterShot2(64-bit)/supportfiles
User Home: /home/tomas/.AfterShot
Prefs Home: /home/tomas/.config/Corel/AfterShot Pro v2.conf
Platform: Linux
Issue: "Ubuntu 15.10 \n \l"
Kernel: "Linux version 4.2.0-25-generic (buildd@lcy01-02) (gcc version 5.2.1 20151010 (Ubuntu 5.2.1-22ubuntu2) ) #30-Ubuntu SMP Mon Jan 18 12:31:50 UTC 2016"
Build Mode: Release
Product Name: "AfterShot"
AfterShot2 Pro New key used. 20
Registered Version
AfterShot2 Pro New key used. 20
Initializing
Cpu Manager init: 6
**** Making CLManager
Neoprávněný přístup do paměti (SIGSEGV) (core dumped [obraz paměti uložen])
tomas@ubuntu-tom:/opt/AfterShot2(64-bit)/bin$
Toolcrazy
Posts: 9
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operating_system: Linux
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Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Toolcrazy »

Having the same issue with 2.* I am back to using 1.* which works fine

Linux Mint 17.3 (based on Ubuntu 15.10)
Toolcrazy
Posts: 9
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operating_system: Linux
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Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Toolcrazy »

Which Nvidia driver are you using? I'm beginning to wonder if is isn't a driver conflict. I know that version 2.4 was working on my system
but, I don't know when it stopped. I'm using 362.18 nvidia driver, which is a recent update. I'm going to try and backup to an earlier
version and check it out.
greerd
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Monitor/Display Make & Model: Dell UltraSharp U2410
Location: Nova Scotia, Canada

Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by greerd »

I was getting the same issue, and your thoughts on Nvidia, Toolcrazy, pointed me in the right direction, also Darktable errored on startup with opencl errors. It seems to me that this problem started for me after updating Nvidia to 361.18. Note that Aftershot1 started up normally.

Googling lead me to my resolution, run Aftershot2 (or any software that depends on opencl (Darktable) as root (sudo /usr/bin/AfterShot2X64 %F) once. I can now start Aftershot2 or Darktable as normal user. Seem like something installed with root privileges during the Nvidia update and running as root seemed to resolve the issue.

Hope this will resolve your issues too!
Toolcrazy
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operating_system: Linux
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Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Toolcrazy »

That fixed it. I also notice that the directory in my home .Aftershot was all root owned. I had to change
owner and user to my user name to get things running.

Thanks again for the fix.
Toolcrazy
Posts: 9
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operating_system: Linux
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Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Toolcrazy »

Well, the only way it will work, is if it is run via terminal with the commands above. If you run it
via the desktop icon, it keeps asking for the serial number and won't run. Back to the drawing board.
Toolcrazy
Posts: 9
Joined: Mon Feb 01, 2016 6:39 am
operating_system: Linux
System_Drive: C
32bit or 64bit: 64 Bit

Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Toolcrazy »

The config file permission were still set as root. Change the permissions to your username and everything works great. Up
and running like it is supposed to. Corel needs to fix the permission issues with the installer.
Tommy_CZ
Posts: 24
Joined: Wed Nov 19, 2014 1:55 pm
operating_system: Linux
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motherboard: -----
processor: AMD 6-core
ram: 16GB
Video Card: NVIDIA+Intel
sound_card: audigy Rx
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: sRGB calibrated
Corel programs: AftershotPro 2

Re: AftershotPro 2.4 doesnt'work in Ubuntu 15.10 - SIGSEGV

Post by Tommy_CZ »

Corel needs to fix almost everything in Linux versions, it's a shame that Photoshop in WINE (!!!) crashes less frequently and is more reliable and faster (!!!) than this piece of .....
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