smart package crashes VS 8.5

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Glenn in Chile
Posts: 57
Joined: Wed Aug 24, 2011 2:24 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 83C8
processor: Intel Core i7-8550U CPU 1 80GHz
ram: 16 GB
Video Card: Intel UHD Graphics 620
sound_card: Realtek High Definition Audio sst
Hard_Drive_Capacity: 1000 GB
Monitor/Display Make & Model: Generic PnP Monitor |
Corel programs: VS Ultimate 2021
Location: Chile

smart package crashes VS 8.5

Post by Glenn in Chile »

Hi, I'm unable to open a smart package on my laptop. I created a series of smart packages on the pc, saved to pen drive, and all but one will open on the laptop. In fact, it crashes the program. I've tried recreating the smart package several times on the pc, but no luck. Would anyone know how to troubleshoot this? Attached is a screenshot of the smart package folder and files, just in case.
Attachments
screenshot smart package files.PNG
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
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Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
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Re: smart package crashes VS 8.5

Post by BrianCee »

Do the ones that do play also contain any shockwave flash objects



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Glenn in Chile
Posts: 57
Joined: Wed Aug 24, 2011 2:24 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 83C8
processor: Intel Core i7-8550U CPU 1 80GHz
ram: 16 GB
Video Card: Intel UHD Graphics 620
sound_card: Realtek High Definition Audio sst
Hard_Drive_Capacity: 1000 GB
Monitor/Display Make & Model: Generic PnP Monitor |
Corel programs: VS Ultimate 2021
Location: Chile

Re: smart package crashes VS 8.5

Post by Glenn in Chile »

Hi. Yes, they do. I suppose I could try modifying the original project to see if eliminating something will solve the problem.
BrianCee
Posts: 5487
Joined: Sat Jan 21, 2012 1:04 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
Location: London England UK

Re: smart package crashes VS 8.5

Post by BrianCee »

Not them then - I started with them because some PC's can react to shockwave

maybe the only way is to remove items one at a time until you locate the offending item



....
Glenn in Chile
Posts: 57
Joined: Wed Aug 24, 2011 2:24 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: HP 83C8
processor: Intel Core i7-8550U CPU 1 80GHz
ram: 16 GB
Video Card: Intel UHD Graphics 620
sound_card: Realtek High Definition Audio sst
Hard_Drive_Capacity: 1000 GB
Monitor/Display Make & Model: Generic PnP Monitor |
Corel programs: VS Ultimate 2021
Location: Chile

Re: smart package crashes VS 8.5

Post by Glenn in Chile »

Brian, your question gave me an idea. I went into the original project file and looked again at the .swf files to see if there were any differences from the other projects which produced working smart packages. The only difference I had was that I set up some random transitions from a .png image file to the .swf files. I removed the transitions and created the new smart package and it worked. I then went back into the original project, put back the transitions choosing only one style of transition (not random), and the new smart package worked. A glitch maybe? Maybe something to do with random transitions? Thanks again for the help. As always, much appreciated. Maybe this issue will pop up again somewhere and get put on the Corel radar.
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