Paintshop Pro X8 Hangs

Corel Paint Shop Pro

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wings4kites
Posts: 1
Joined: Sun Jan 17, 2016 6:46 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: EP45-UD3R
processor: 2.53 gigahertz Intel Core2 Duo
ram: 4 GB
Video Card: 9800 GTX+
sound_card: NVIDIA Virtual Audio - Realtek High Definition
Hard_Drive_Capacity: 2 TB
Monitor/Display Make & Model: Samsung SyncMaster 24"
Corel programs: Paintshop Pro X8, X64 bit

Paintshop Pro X8 Hangs

Post by wings4kites »

:( Any help appreciated... Trying to install PSP X8 and it hangs at 76% during install. Left for about 6 hours and that's as far as it gets. Even tried installing the Trial program from Corel and that does the same thing. Any ideas to fix this would be appreciated.
josephlin
Alludo
Posts: 162
Joined: Mon Jul 12, 2010 2:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel Z490 chipset
processor: Intel Core i9-10900K
ram: 32GB
Video Card: nVidia RTX 2070S
sound_card: Realtek ALC892
Hard_Drive_Capacity: SSD 1TB
Monitor/Display Make & Model: Dell

Re: Paintshop Pro X8 Hangs

Post by josephlin »

Hi, I'm Joseph who PaintShop Pro PM. I would like to inform you that Corel offers 30 days of "FREE" tech support for installation http://www.corel.com/us/product-support ... OL_TS17ULT and you can try to get the assistant there. In fact, the installation issue you met is the 1st case I got since PSPX8 release. I may cause many different reasons.

Cheers
Joseph Lin

Sr. Program Manager,
Corel PaintShop Pro / AfterShot Pro / VideoStudio
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