PSP X7 cleanup tool scans a virus

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waschneider8232
Posts: 3
Joined: Thu Dec 17, 2015 3:31 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit

PSP X7 cleanup tool scans a virus

Post by waschneider8232 »

I am unable to add/remove PSP X7. The uninstall dialog box will not respond to continue. Reinstall will also not run. I found the posted cleanup tool on this board

PSPX7_Cleanup_v1.0.zip

but my virus scanner says it has a virus and deletes the download. Is there a set of manual uninstall instructions available for PSP X7?
rondo
Posts: 268
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operating_system: Windows 7 Home Premium
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ram: 16 GB
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sound_card: creative x-fi
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Corel programs: PSP X6, X9, Aftershot Pro 3, Painter

Re: PSP X7 cleanup tool scans a virus

Post by rondo »

Don't know what kind of ant-virus you have, but many have options to ignore a program, put it on a safe list or remove it from quarantine.
Besides the PSP clean up tool, you could try the free version of Revo Uninstaller or IObit Uninstaller.
For the standard Uninstall/Reinstall in Windows to not run can be also due to needing to run it as Administrator.
JoeB
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motherboard: LENOVO 4524PE4 ThinkCentre M91p
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Corel programs: PSP 9, X7 to 2019, 32 & 64-bit
Location: Canada

Re: PSP X7 cleanup tool scans a virus

Post by JoeB »

waschneider8232 wrote:I am unable to add/remove PSP X7. The uninstall dialog box will not respond to continue. Reinstall will also not run. I found the posted cleanup tool on this board

PSPX7_Cleanup_v1.0.zip

but my virus scanner says it has a virus and deletes the download. Is there a set of manual uninstall instructions available for PSP X7?
Others have reported the same problem, and it is a false positive. There is no virus with this tool. simply go to the options in you anti-virus and disable it temporarily, do the download, run the cleanup tool, and then restart your anti-virus.
Regards,

JoeB
Using PSP 2019 64bit
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