ASP2 x64 trial - blank window after Registration

AfterShot Pro General Questions & Getting Started Forum
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Amamba
Posts: 26
Joined: Sun Feb 26, 2012 6:36 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

ASP2 x64 trial - blank window after Registration

Post by Amamba »

I installed the trial on W10 and rebooted. After registration window pops up I enter my email and country, hit "Register", the next window is blank with only "Aftershot Pro 2" on top. Any known fixes ?
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Ken Berry
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Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: ASP2 x64 trial - blank window after Registration

Post by Ken Berry »

Go to Control Panel - Internet Options - Advanced and reset Internet Explorer to its default settings. This will sound particularly strange if you don't use IE, but believe me it works. I had the same problem as you though with PaintShop Pro, and I never use IE but Chrome. I reset IE and have had no further problems...
Ken Berry
uwe
Posts: 3
Joined: Sun Dec 20, 2015 5:54 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: ASP2 x64 trial - blank window after Registration

Post by uwe »

Keny, YOU ARE THE MAN OF THE DAY for me.

In advance I wish you a Merry Christmas, a Happy New Year, good luck and success in 2016 and thank you SO MUCH for that hint.

After trying for two hours to install the trial of pspx8 and asp, rebooting and reinstalling and searching and googleing for any help I eventually found your hint in this forum AND IT WORKED right away.

It is a long time ago that I encountered such a mess with installing a software.

Greetings from Germany.

Uwe
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