Discovery Centre Problem for my PSP x8

wombat100 · Post by **wombat100** » Thu Dec 03, 2015 12:23 am

Hi Guys,

Not sure if you can help, I just tried to get the free Christmas frame from here http://learn.corel.com/news/free-holida ... b43ccb6bfa

I input my details and it tells me 'This email address is not allowed. You need to enter a valid email address'

I have tried my two email addresses and still the same I originally received an email from Discovery Centre and this is the problem I have, still no free frame.

There is an option on that page above to leave a comment and it will not let me do that.

Do you know what I can do about this?

trueblue · Post by **trueblue** » Thu Dec 03, 2015 2:03 am

Did you actually sign up? It's not your Corel Account email/password you use but one you set up to access tutorials on the Discovery Centre.

Post by **Kathy_9** » Thu Dec 03, 2015 7:07 pm

I think there is something wrong with the web page. I signed up for the Discovery Center just to test this and I am getting the same error message as the OP.

There doesn't seem to be any way to get the free frame advertised on the web page. You can however buy a set of holiday frames for $9.99 which is insane since Corel used to provide free downloads for frames, picture tubes, etc.

Post by **hartpaul** » Thu Dec 03, 2015 9:39 pm

Just tested the link and page. The sign up process is stuffed . It will not at present accept any email address so people cannot sign up to get that free frame. Perhaps report on the Corel facebook page might get some response.

Post by **Kathy_9** » Thu Dec 03, 2015 11:25 pm

I even went directly to http://learn.corel.com/ and signed up there successfully. I then came back to the "free frame" page and tried again to input my email address thinking it might accept it since I was registered but it still threw the error message. I don't do FB or I'd report it. Maybe the OP will.

Post by **hartpaul** » Fri Dec 04, 2015 7:38 am

Made a comment on the Facebook page for Corel and have received a response.
"Corel PaintShop Pro Thanks, Paul. We'll follow up with the team know so they can take a look at it. Appreciate you letting us know.
Like · Reply · 8 hrs"

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Discovery Centre Problem for my PSP x8

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