Help please! - "PSPXI has stopped working"

Corel Paint Shop Pro

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dappledgrey
Posts: 1
Joined: Tue Dec 01, 2015 5:49 am
operating_system: Windows 8.1
System_Drive: C

Help please! - "PSPXI has stopped working"

Post by dappledgrey »

For about the last four-ish months (I don't use this program often), every time I go in to edit something, PSPXI shuts down almost immediately with the message "PSPXI has stopped working". I've read some older message boards about this issue, but haven't found a solution yet. Does anyone have any experience with this problem? I love my ancient edition and want to try to avoid buying a new one if possible.

Thanks!
Joelle
Posts: 1815
Joined: Wed Apr 02, 2008 10:12 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus Prime B350M-A
processor: AMD Ryzen 5 1500 Quad-Core
ram: 16 GB RAM
Video Card: NVidia GeForce GTX 1050
Hard_Drive_Capacity: 1TB
Monitor/Display Make & Model: Samsung
Corel programs: PaintShop Pro X9
Location: UK

Re: Help please! - "PSPXI has stopped working"

Post by Joelle »

Do you have the service packs installed?

You could try resetting it to it's default settings and see if that makes a difference:

Open PSP and hold the Shift key at the same time. A message is generated saying PSP is returning to it's default settings. Click OK.

:-)
Joëlle
Joëlle
(PSPX9 )
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