Lost Windows Media Player 10 Sound

Wisehart · Post by **Wisehart** » Sat Aug 06, 2005 9:49 pm

Since installing VideoStudio 9 I've lost the sound in my Windows Media Player 10 DVD playback. I performed a system restore to the day I installed VideoStudio 9 and the sound on the Media Player was restored. Undoing the system restore back to the current time, caused Media Player sound to disappear. Any ideas?

grahamGollings · Post by **grahamGollings** » Sun Aug 07, 2005 4:18 am

I have a similar problem, see my thread "lost audio using MS media player" posted a few days ago, I have had no look in getting it to work so far. I will monitor your thread with interest.

Philander · Post by **Philander** » Mon Aug 08, 2005 4:22 am

Like I said, there are some files (from VS9) that conflict with WMP.

Please email Ulead Tech support and inform them about your problem so they can give you the updates to overwrite some common files.

grahamGollings · Post by **grahamGollings** » Tue Aug 09, 2005 9:52 pm

Hi Philander,

I am using a trial version, I went on the website - technical support section and as far as I can tell I cannot get technical support until I upgrade to the full version?

THoff · Post by **THoff** » Tue Aug 09, 2005 10:08 pm

You should be able to get audio back by installing the AC3 DirectShow Filter. The trial doesn't include AC3 audio support, but this filter handles all relevant audio formats.

GeorgeW · Post by **GeorgeW** » Wed Aug 10, 2005 2:00 am

Interesting that Ulead just released an update to MovieFactory 4.0, and one of the items it fixes is audio in MediaPlayer. so maybe if they release an update for VS9, they will include a similar fix for the audio issue...

heinz-oz · Post by **heinz-oz** » Wed Aug 10, 2005 2:41 am

Good avice THoff, except that patches don't work with trial versions.

THoff · Post by **THoff** » Wed Aug 10, 2005 6:30 am

heinz-oz wrote:Good avice THoff, except that patches don't work with trial versions.

Please re-read what I wrote -- nowhere did I say to install a Ulead patch. I'm saying that installing a third-party DirectShow filter should get the sound back.

TubaDad · Post by **TubaDad** » Wed Aug 10, 2005 2:29 pm

Thorsten,

I don't know if there is something I am missing, but I am still not getting the audio out of media player 10, even after running that new codec. It is not a huge problem because I can play the files in other applications. I am still trying to tune the AC3Filter application, but haven't had much success yet.