Popup when closing VS X6
Moderator: Ken Berry
-
sealilly
- Posts: 92
- Joined: Mon May 06, 2013 9:30 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- Corel programs: VideostudioPro Ultimate 2021
- Location: USA
Popup when closing VS X6
Is there a backdoor where I can eliminate the popup after closing my VS X6 pro? When the popup opens, there is a check box for "Do not show this again" and when I tick the box the popup closes, but Sure enough it comes back many times. Not every time either, cant figure out why/when, but it may be on weekdays during a full moon. This has been going on for over a year and decided to try the forum today. The version is registered. Thanks all.
-
sealilly
- Posts: 92
- Joined: Mon May 06, 2013 9:30 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- Corel programs: VideostudioPro Ultimate 2021
- Location: USA
Re: Popup when closing VS X6
- Screen grab of popup
-
lata
- Site Admin
- Posts: 14280
- Joined: Thu Jan 19, 2012 6:21 am
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
- processor: 4 10 gigahertz AMD A10-7890K Radeon R7
- ram: 16 gb
- Video Card: on board
- sound_card: Realtek High Definition Audio
- Hard_Drive_Capacity: 500 SSD
- Monitor/Display Make & Model: LG W2242 [Monitor]
- Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
- Location: UK
- Contact:
Re: Popup when closing VS X6
Hi
Have you registered the program?
Sorry you are having this problem it can be quite annoying.
After a recent re-install of my programs I was also getting the popup window.
Obviously hit the Do Not Display did not seem to do much, tried that a few times.
Today I am not seeing that window, I have not changed anything as far as I know but it no longer shows.
Maybe tomorrow I will be lucky?
There are some messages saved to your pc from Corel, I believe one may be associated with the Popup, finding the actual massage would be difficult.
But deleting all may remove the window.
As far as I know deleting the messages should not affect the functionality of the program
There are two message folders, I believe they are hidden by the operating system so you have to choose to Show Hidden Files and Folders from the Folder Tools- View options.
C:\Users\UserName\AppData\Roaming\Corel\Messages
C:\ProgramData\Corel\Messages Post edited -- removing this data has caused some issues, I am unable to access the Corel Guide
I have just removed the contents of the messages folder and saved them to a new folder on my desktop.
I will reply again if I have any problems running Video Studio.
Have you registered the program?
Sorry you are having this problem it can be quite annoying.
After a recent re-install of my programs I was also getting the popup window.
Obviously hit the Do Not Display did not seem to do much, tried that a few times.
Today I am not seeing that window, I have not changed anything as far as I know but it no longer shows.
Maybe tomorrow I will be lucky?
There are some messages saved to your pc from Corel, I believe one may be associated with the Popup, finding the actual massage would be difficult.
But deleting all may remove the window.
As far as I know deleting the messages should not affect the functionality of the program
There are two message folders, I believe they are hidden by the operating system so you have to choose to Show Hidden Files and Folders from the Folder Tools- View options.
C:\Users\UserName\AppData\Roaming\Corel\Messages
C:\ProgramData\Corel\Messages Post edited -- removing this data has caused some issues, I am unable to access the Corel Guide
I have just removed the contents of the messages folder and saved them to a new folder on my desktop.
I will reply again if I have any problems running Video Studio.
-
datman
- Posts: 2
- Joined: Tue Sep 29, 2015 4:21 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: GA-790FXTA-UD5
- processor: PhenomII x4 955 3.2 Ghz
- ram: 12Gb
- Video Card: AMD Radeon HD 5700 x 2
- sound_card: AMD Realtek
- Hard_Drive_Capacity: 250+500Gb
- Monitor/Display Make & Model: HansG HG281
- Corel programs: PSPx6
Re: Popup when closing VS X6
Hi
I got around this by making the Messages folder in Appdata/Roaming/Coral read only.
I can't remember exactly what I did because it's some time ago but in Folder Security I've selected "Deny" (deny access) for all users and System.
I wouldn't normally select "Deny" so maybe just unchecking "Enable" didn't work.
Oh I nearly forgot, delete the content of Messages 1st.
I got around this by making the Messages folder in Appdata/Roaming/Coral read only.
I can't remember exactly what I did because it's some time ago but in Folder Security I've selected "Deny" (deny access) for all users and System.
I wouldn't normally select "Deny" so maybe just unchecking "Enable" didn't work.
Oh I nearly forgot, delete the content of Messages 1st.