install window to small to click agree!

[photobrit]

Hi group I have a very annoying problem, when i try and install X8 the install window is too small to be able to click the " i agree " button and there is no way to maximize or re-size the window all i can do is click the "x" button and cancel the install
my pc is running windows 7 64 bit,
16 gig ram
i5 processor,
radeon r9 270x 2gb graphics card
acer 274hl monitor (1920x1080)
help!!!!

[LeviFiction]

Can you take a screen shot of it? Also are you using any of Windows built in options to increase the size of text and icons?

[Ken Berry]

With a 27" monitor, I suppose I should not be surprised, though I am! It's plenty big enough on my 24" monitor set at full HD resolution like yours, and I have difficulty believing the extra 3" would make that much difference.

But anyway, have you thought about reducing the screen resolution of your monitor for the installation process? Once finished you could restore full resolution.

[photobrit]

here is a screenshot
try this link

http://s1168.photobucket.com/user/zogg2 ... g.png.html

[photobrit]

tried changing resolution but no luck

[photobrit]

tried resizing and turning off one monitor within windows no help

[LeviFiction]

Well, I can tell you right now it's not rendering properly. Corel skinned their window it's not supposed to have the standard window border around it.

If this is the trial, I don't know what to tell you. If you bought it, you should have received a free tech support code you can use to call Corel with issues like this.

[Ken Berry]

Ah! OK !! I see what you mean, though in reality the title of your post would -- to me at least -- more correctly be that the box is too big for you to access. Never seen that before. I can only repeat what LeviFiction has already said about Corel support if you have actually bought the full version. Can we assume that hovering your mouse over the edges of that box doesn't show any arrows you can pull outwards to expand the size of the box?

[jimpy]

Ah! OK !! I see what you mean, though in reality the title of your post would -- to me at least -- more correctly be that the box is too big for you to access. Never seen that before. I can only repeat what LeviFiction has already said about Corel support if you have actually bought the full version. Can we assume that hovering your mouse over the edges of that box doesn't show any arrows you can pull outwards to expand the size of the box?

Just to expand on the problem a bit as I have the same problem, there is no way to change the box size, all the normal Windows tricks don't work. You can tab through to click on the accept box but not to move on to the next step, only to cancel.

Next step call support I suppose

[Ken Berry]

I guess that's right that you should contact Corel. But first, have you tried Alt+N to emulate Next?

[jimpy]

I guess that's right that you should contact Corel. But first, have you tried Alt+N to emulate Next?

I tried that, unfortunatly it didn't work, alt-a works for checking the accept box and alt-c will work for canceling

[Ken Berry]

Sorry about that. I suggested it because that combination works in a previous version of Video Studio with a very similar problem in the burning module. Thought it might work in another Corel product!

[jimpy]

I found a work around of sorts, the trial version installs fine. Now I just have to figure out how to turn the demo into the real version. I know I saw that somewhere earlier today.

[AndyF]

I'm having exactly the same problem. I've discovered that you can use ctrl+mouse wheel to zoom out and read the licence agreement, and tick the I Agree box, but clicking the Next Button does nothing. Neither does clicking Cancel to quit; as previously discovered the only way to quit is to click X in the window.

I'll open a ticket, but if anyone finds a fix please shout up!

[Uwe2310]

Hello everybody,

i have this Problem too with some other Programms. The Solution for me is to reset the scaling of the Monitor to 100 % .
For doing this, right click on the Desktop then go to screen resolution.
In the lower Part there is a field for changing the Size of Text and Elements you have to click. This opens a Window
where you can change the size of all Elements in percentage. After setting this to 100% and take it over give it a new try.
It`s my Workaround for this Problem - afterwards i reset it to my preferred size.
I hope I could help and I apologize my not so good English.

Bye and greetings from Germany