PI 10

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vtvixxen

PI 10

Post by vtvixxen »

I am getting a run time error when open the program. I have run registry mechanic as I was told this could be the problem. Does anyone have any idea how I can get my program up and running again. :(
heinz-oz

Post by heinz-oz »

More detail please, like OS, system spec's?
vtvixxen

Post by vtvixxen »

Windows XP
Home Edition
Version 2002
Service Pack 2

Hewlett Packard
Pavilion
Pentium 4CPU 1.80GHZ
1.8GHz 736 MB RAM

does this help? lol
heinz-oz

Post by heinz-oz »

You may have a corrupted WINDOWS registry. It's advisable not to fiddle with it if you don't know what to do. Even if you do, it's still risky business.

Has the software ever worked or did you get this error straight away? If you only installed it just now and got the error, do an uninstall of PI, delete the TEmp files and program folder and revert back to a restore point prior to the installation of PI and your attempt to fix the registry.

Reinstall PI and see what happens. If it does not fix your problem you could try a repair installation of WIN XP.
2log

re: PI 10

Post by 2log »

Have you tried reinstalling the program? Try uninstalling the software from the Control Panel - Add/Remove Programs. But before you do so, make sure to clean or delete files on the Temp folders.

When you install a software, the installer extracts temporary files needed for the installation on a temp folder. These folders are usually:
C:\Windows\Temp
C:\Documents and Settings\[User Name]\Local Settings\Temp

If the temp folder holds old installer files that may be corrupted or are duplicates with the same filename but are used for a different software, it could cause a problem for your new installation of the software. Before you reinstall the software, make sure to clean the Temp folders.

The "Local Settings" folder is a hidden folder so you have to enable Windows Explorer to see hidden files and folders. Open "Windows Explorer", go to "Tools > Folder Options > View" and check "show hidden files and folders". You can now open the Temp folder from the "Documents and Settings" folder and delete the files there before you make a new install. :wink:
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