KPT stop working

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Safiren
Posts: 65
Joined: Sun Dec 15, 2013 9:25 pm
operating_system: Windows 10
System_Drive: C

KPT stop working

Post by Safiren »

After upgrading to Windows 10, I have had problems with KPT 5. The program freezes and shuts down the PSP.
How can i solve the problem.
I have:
PSPX9 ultimate
PSPX5 ultimate
PSP 2018
Windows 10
trueblue
Moderator
Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
Contact:

Re: KPT stop working

Post by trueblue »

I sounds as though it is incompatible with Win10. Try using a compatibility mode. Right click on the file, Properties, Compatibility. Choose the previous OS that it worked with.
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
Safiren
Posts: 65
Joined: Sun Dec 15, 2013 9:25 pm
operating_system: Windows 10
System_Drive: C

Re: KPT stop working

Post by Safiren »

I get this answer when i try - There are no previous versions available
I change to Win 10 for about 1,5 month ago from Win 8.1.
I have:
PSPX9 ultimate
PSPX5 ultimate
PSP 2018
Windows 10
Kathy_9
Site Admin
Posts: 2896
Joined: Tue Nov 30, 2010 12:44 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
ram: 16GB
Video Card: NVIDIA GeForce RTX 2060 [6 GB GDDR6 dedicated]
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: HP EliteDisplay E243m 23.8-inch
Corel programs: PSPX2 ~2023; Painter 2018~23
Location: USA
Contact:

Re: KPT stop working

Post by Kathy_9 »

Have you tried re-downloading and re-installing KPT from your Corel account?

In PSP X5 go to Help -> Corel Guide -> Do More -> Plugins -> KPT
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
Safiren
Posts: 65
Joined: Sun Dec 15, 2013 9:25 pm
operating_system: Windows 10
System_Drive: C

Re: KPT stop working

Post by Safiren »

It is not possible to install again. It says "installed" and is not active.
I have:
PSPX9 ultimate
PSPX5 ultimate
PSP 2018
Windows 10
trueblue
Moderator
Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
Contact:

Re: KPT stop working

Post by trueblue »

If it's installed, uninstall, reboot PC and start over. See if that works.
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
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