Paint Shop Pro X8 64 bit stops working

Corel Paint Shop Pro

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janmol
Posts: 2
Joined: Tue Oct 27, 2015 2:53 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Paint Shop Pro X8 64 bit stops working

Post by janmol »

When I open a png-file and try to save it as a jpg-file or a gif-file, Paint Shop stops working and I have to close it from Windows. Paint Shop Pro X7 works fine ... no problems here.
trueblue
Moderator
Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
Contact:

Re: Paint Shop Pro X8 64 bit stops working

Post by trueblue »

How are you trying to save the file?
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
janmol
Posts: 2
Joined: Tue Oct 27, 2015 2:53 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit

Re: Paint Shop Pro X8 64 bit stops working

Post by janmol »

1. Opens 3 PNG-files - try to save the first as a GIF-file: System freezes
2. Opens 1 PNG-file - try to save as a GIF-file: System freezes
3. Makes a new file - saves as PNG-file: System OK
4. Close Paint Shop Pro - opens the new PNG-file - try to save it as a JPG-file: System freezes
5. Gave up - opened Paint Shop Pro X/ and does exactly the same things. No problems.
trueblue
Moderator
Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
Contact:

Re: Paint Shop Pro X8 64 bit stops working

Post by trueblue »

Try using File, Save As. See if that works better.
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
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