[BUG] Black pixels while playing videos

Moderator: Ken Berry

eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

[BUG] Black pixels while playing videos

Post by eran4383g »

Hey guys,
In the few last days i noticed some weird problem.
Some videos, which look perfect in other media players, seems to show black pixels when i'm playing/editing them with Corel VideoStudio.
Its seems that the rendering isn't working well even so I have a strong computer (Lenovo Y50, 4720HQ, 16GB, 521 SSD, Nvidia 860M)


Any Ideas?
black pixles while runing videos on Corel video studio 8
black pixles while runing videos on Corel video studio 8
User avatar
aljimenez
Posts: 1107
Joined: Fri Dec 17, 2004 11:17 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. A08 4.16.2014
processor: IntelCore i7-4790 3.60GHz 4Cores 8 Logical Proc
ram: 24GB
Video Card: AMD Radeon R9 270
sound_card: AMD High Definition Audio
Hard_Drive_Capacity: 500SSD+2TB
Monitor/Display Make & Model: Three monitors, all Dell brand, one 4K
Corel programs: Visual Studio, Paintshop
Location: San Luis Obispo, CA, USA

Re: [BUG] Black pixels while playing videos

Post by aljimenez »

Is the video from a phone taken in portrait, or from a camera taken in portrait? Please give details about the type of video and the camera it was taken from: click right mouse button in the video on the timeline and select Properties and post them here. I suspect your project properties do not match the video properties.
User for more than 10 years.
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

Sorry for the double post, it seems that my posts need to be approved before I can see them
Attachments
0.jpg
Last edited by eran4383g on Thu Oct 22, 2015 5:44 pm, edited 1 time in total.
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

aljimenez wrote:Is the video from a phone taken in portrait, or from a camera taken in portrait? Please give details about the type of video and the camera it was taken from: click right mouse button in the video on the timeline and select Properties and post them here. I suspect your project properties do not match the video properties.

If i'm not mistaken the video was taken by phone but also the other videos from the project.
Attachments
0.jpg
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: [BUG] Black pixels while playing videos

Post by Ken Berry »

What are your project properties?

Apart from the difficulties associated with trying to include video taken on a phone held in vertical mode, the properties of the video in question are not particularly good. 240 x 426 is quite small, as is the bitrate of 445 kbps. If your project properties are bigger -- as I suspect they will be -- this will magnify any tiny defects in the phone video. I would imagine your project properties and/or the output format for the rendered project, will likely be at the very least 1280 x 720, and more likely 1920 x 1080 i.e. considerably larger than the original. Even a minor defect which can't be noticed in the original would appear significantly magnified in the final video and could account for those large black blocks.

Does the camera allow you to set different frame sizes and bitrates?
Ken Berry
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

Ken Berry wrote:What are your project properties?

Apart from the difficulties associated with trying to include video taken on a phone held in vertical mode, the properties of the video in question are not particularly good. 240 x 426 is quite small, as is the bitrate of 445 kbps. If your project properties are bigger -- as I suspect they will be -- this will magnify any tiny defects in the phone video. I would imagine your project properties and/or the output format for the rendered project, will likely be at the very least 1280 x 720, and more likely 1920 x 1080 i.e. considerably larger than the original. Even a minor defect which can't be noticed in the original would appear significantly magnified in the final video and could account for those large black blocks.

Does the camera allow you to set different frame sizes and bitrates?
Well.. mm.. In this particular project all I wanted to do is to combined two videos together.
All I did is opened a new project and inserted the videos.
By the way, as I said, when I watch the video in other media players (even in full screen) it doesn't happened.

Anyway, any ideas of how to fix it please?


P.S
I'm apologize for my bad English.
Attachments
Screenshot Editor (28).png
User avatar
aljimenez
Posts: 1107
Joined: Fri Dec 17, 2004 11:17 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Dell Inc. A08 4.16.2014
processor: IntelCore i7-4790 3.60GHz 4Cores 8 Logical Proc
ram: 24GB
Video Card: AMD Radeon R9 270
sound_card: AMD High Definition Audio
Hard_Drive_Capacity: 500SSD+2TB
Monitor/Display Make & Model: Three monitors, all Dell brand, one 4K
Corel programs: Visual Studio, Paintshop
Location: San Luis Obispo, CA, USA

Re: [BUG] Black pixels while playing videos

Post by aljimenez »

Not sure if VS will do what you want. I would start over. Set VS to change project properties the same as the first video inserted, and see if that works. You can also go the Share tab, and select the rendered video to the first video inserted to see if you can create a video file that works.
User for more than 10 years.
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

aljimenez wrote:Not sure if VS will do what you want. I would start over. Set VS to change project properties the same as the first video inserted, and see if that works. You can also go the Share tab, and select the rendered video to the first video inserted to see if you can create a video file that works.

Hey,
How can I do this? ("set VS to change project properties the same as the first video inserted")

Another thing,
Now when I tried to finish the project when I'm trying to render it (to get the minimum size file), I' getting this message.
Have any Ideas how to fix it?


By the way, I fixed it by uploading the video to some online-editor website and re-downloaded it (without any changes).
If there is no built-in solution for such a simple thing then I don't really have a lot to say.. It's preposterous from my opinion :(

*The site is: http://online-video-cutter.com/
Attachments
Screenshot Editor (28).jpg
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: [BUG] Black pixels while playing videos

Post by Ken Berry »

How can I do this? ("set VS to change project properties the same as the first video inserted")
Normally, you would do this by going to Preferences > General and ticking the box beside "Show message when inserting first video clip". Then in a new project, when you insert the first clip you should get a message asking if you want the Project Properties to match those of the clip. Then later, when you finish editing you can simply go to Share > Same As Project Properties. You could try that, but I suspect it might not work in your case since as I have already said, your frame size (240 x 426) is not a normal size.
By the way, I fixed it by uploading the video to some online-editor website and re-downloaded it (without any changes).
Can you please explain exactly what you mean by "fixed it".
Ken Berry
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

By the way, I fixed it by uploading the video to some online-editor website and re-downloaded it (without any changes).
Can you please explain exactly what you mean by "fixed it".[/quote]

Mmm..
If in the original video I got some black pixels while playing it on VS then after I "fixed" (uploaded then re-download it) the black pixels disappeared
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: [BUG] Black pixels while playing videos

Post by Ken Berry »

If in the original video I got some black pixels while playing it on VS then after I "fixed" (uploaded then re-download it) the black pixels disappeared
But do you mean that that after using that on-line editor, you reinserted it in Video Studio, edited it further and produced a new video without the black spots?

Perhaps we should be taking a more step-by-step approach...

When do the black pixels first occur: when you just insert them in Video Studio, or after you have edited the video and produced a new video?

If it's the latter, then what format are you choosing for the final video video i.e. what are its properties?

When the pixels disappear after uploading to the on-line editing site, do they disappear from the final video or from the original video? Or after uploading/downloading them, then do they no longer appear in the final video after you have edited the project and produced the new video?

Can you please right click on the video that you get after you have uploaded/downloaded it and copy ALL its Properties here please, or take another screen grab of the Properties box and upload it here...
Ken Berry
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

Ken Berry wrote:
If in the original video I got some black pixels while playing it on VS then after I "fixed" (uploaded then re-download it) the black pixels disappeared
But do you mean that that after using that on-line editor, you reinserted it in Video Studio, edited it further and produced a new video without the black spots?

Perhaps we should be taking a more step-by-step approach...

When do the black pixels first occur: when you just insert them in Video Studio, or after you have edited the video and produced a new video?
When I import them to VS timeline and play it as a Project. They also appear in the final project.
When the pixels disappear after uploading to the on-line editing site, do they disappear from the final video or from the original video? Or after uploading/downloading them, then do they no longer appear in the final video after you have edited the project and produced the new video?
See my answer above. The BP (Black Pixels) doesn't appear at all. not while playing the video on the time line or in the final project.
Can you please right click on the video that you get after you have uploaded/downloaded it and copy ALL its Properties here please, or take another screen grab of the Properties box and upload it here...
Attachments
0.jpg
canuck
Posts: 2037
Joined: Wed Mar 14, 2012 3:28 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
Location: Deep River, Ontario, Canada

Re: [BUG] Black pixels while playing videos

Post by canuck »

Could you upload a problem clip to a site such as dropbox from where we could download it for testing?
User avatar
lata
Site Admin
Posts: 14280
Joined: Thu Jan 19, 2012 6:21 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X 0x
processor: 4 10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: CVSX, 19, 20, 22 PSP2023, PI, MS3D
Location: UK
Contact:

Re: [BUG] Black pixels while playing videos

Post by lata »

Hi
There seems to be some differences in the original MP4, the project properties and video cutter sample.
It is usually best to match the project properties to the video, however your unusual frame size may cause problems.

Frame Rates……………
Your original is using 30fps
Project properties use 25fps
The Video Cutter is using 25fps.

Have you tried editing the project properties to use 30 fps.
You could also try using DV Avi as the Project Format, that will allow you to User Define the frame size to 240 x 426.
Although I don't know if this will help?

Microsoft AVI files
24 bits, 240 x 426, 30 fps
Frame-based
Uncompressed
PCM, 48.000 kHz, 16 Bit, Stereo

Oh, change the background colour from black – any other colour, that will allow you to see the actual frame size, go to F6 ( Preferences) _ General tab Preview Window

Otherwise a sample uploaded as Canuck suggests.

Finally, what are you intending to make, a DVD Disc or file similar to original for computer playback.?
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
eran4383g
Posts: 9
Joined: Thu Oct 22, 2015 4:32 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: intel 4720 HQ
ram: 16GB
Video Card: Nvidia 860M
Hard_Drive_Capacity: 512 SDD
Monitor/Display Make & Model: 4K
Corel programs: VideoStudio X8

Re: [BUG] Black pixels while playing videos

Post by eran4383g »

canuck wrote:Could you upload a problem clip to a site such as dropbox from where we could download it for testing?

Hey, I don't have Drpbox, but I uploaded 2 video file for you :
1. The original video with the black pixels.
2. Side by side clip with the 2 videos. The video before and after (and how you don't see the black pixles any more)


1. http://www.upf.co.il/file/886808662.html
(Preview: http://www.upf.co.il/preview/886808662/ ... 3D%3D.html )

2. http://www.upf.co.il/file/391312396.html
(*Doesn't have a preview since it's bigger then 25 mega)

P.S
How can I make the videos with small size file, but to keep the quality of the video?
Post Reply