Can't Install VS 8.5, whizard fails

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msuplantdoc
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Can't Install VS 8.5, whizard fails

Post by msuplantdoc »

Purchased the upgrade for 8.5 and download the 3 files for the package including Bluray. When I try to install, the Whizard fails, seems near the end, and says Whizard failed, no change to your system, try again later. -9 appears in the box. Running Win 8.1 and upgrading from VS 7 Pro. Waiting for an email from tech support. Not very happy about no real time tech support for a newly purchased product that doesn't work.

Greg
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lata
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Re: Can't Install VS 8.5, whizard fails

Post by lata »

Hi Greg

Sorry you are having issues installing the program.
I had a similar issue installing regarding QuickTime, seems I had the latest version of QT the VS installer did not like that and terminated the installation.
I have had a message before relating to QT versions but the installation always completed ok.
To fix this I uninstalled QT via programs and features then re-installed VS ok.

Maybe try that
First delete the Setup files from
C:\Program Files (x86)\Corel
Just in case they are corrupt.
New forum for PSP and VS users, register if you need help

https://psp-vs-forums.freeforums.net
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krank35
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Re: Can't Install VS 8.5, whizard fails

Post by krank35 »

I uninstalled QT via programs and features then re-installed VS but i have the same problem !
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