X6 "not responding"

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jim_m_goodenough
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X6 "not responding"

Post by jim_m_goodenough »

When I load up Paint Shop Pro X6 after a reboot, it takes several minutes to load. Task Manager says "not responding". Is there a fix for this?
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Re: X6 "not responding"

Post by Ken Berry »

What is your default workspace in X6: Manage or Edit in Preferences? Many of us here tend to open in Edit. PSP indexes all the images on your computer when you first install and open it, and this can take some time, particularly if you have a large collection of photos to edit. If you don't give the program time to complete the indexing, it will keep trying till the process is completed.
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Re: X6 "not responding"

Post by jim_m_goodenough »

Ken Berry wrote:What is your default workspace in X6: Manage or Edit in Preferences? Many of us here tend to open in Edit. PSP indexes all the images on your computer when you first install and open it, and this can take some time, particularly if you have a large collection of photos to edit. If you don't give the program time to complete the indexing, it will keep trying till the process is completed.
I am not sure which setting you recommend or which one solves my problem.
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Re: X6 "not responding"

Post by trueblue »

jim_m_goodenough wrote:When I load up Paint Shop Pro X6 after a reboot, it takes several minutes to load. Task Manager says "not responding". Is there a fix for this?
I know the feeling well of PSP not responding! However, in your case I would suggest it's something to do with your custom folders. Here's what I did in the past.
Right click on the X6 folders in Documents and cut. Move them to your desktop for the time being. Start PSP and see if it loads well. If it does, that tells you it's something within those folders causing PSP to not respond. Once PSP is up and running good, close the programme then add the contents of your folders, one folder at a time until you find the culprit. Let me know how you go.
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jim_m_goodenough
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Re: X6 "not responding"

Post by jim_m_goodenough »

trueblue wrote:
jim_m_goodenough wrote:When I load up Paint Shop Pro X6 after a reboot, it takes several minutes to load. Task Manager says "not responding". Is there a fix for this?
I know the feeling well of PSP not responding! However, in your case I would suggest it's something to do with your custom folders. Here's what I did in the past.
Right click on the X6 folders in Documents and cut. Move them to your desktop for the time being. Start PSP and see if it loads well. If it does, that tells you it's something within those folders causing PSP to not respond. Once PSP is up and running good, close the programme then add the contents of your folders, one folder at a time until you find the culprit. Let me know how you go.
I went to file, preferences, reset preferences, delete all cache files. It was a guess, but it worked.

In my case, I have thousands of files.

As an astrophotographer, I take hundreds of TIFs and CR2 files every night. The clue for me was the quantity of files on my hard drive.
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Re: X6 "not responding"

Post by trueblue »

I'm happy to hear the problem is now fixed.
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Re: X6 "not responding"

Post by JSF1000 »

Ken Berry wrote:What is your default workspace in X6: Manage or Edit in Preferences? Many of us here tend to open in Edit. PSP indexes all the images on your computer when you first install and open it, and this can take some time, particularly if you have a large collection of photos to edit. If you don't give the program time to complete the indexing, it will keep trying till the process is completed.
It does WHAT?!? I don't want it to "index all the files on my computer!" This has to be new. I've never had anything like this kind of problem with PSP, and I've been using it since it first hit the market. I've had psp X6 for a while, but just got around to installing it on my desktop. I did the updates, put in the offered files, brought it up, defaulted to "edit" and scanned a pic. I got the spinning circle, but It saved the pic...then stopped responding at all. I don't get an "is not responding" in task manager, but I get no response at all to any mouse or keyboard "click".

I have a GAZILLION pics on my computer and external drives. This could take flipping forever, if that's what it's doing. If there's not a way to turn this off PSP and I might finally be at a breaking point. I'm not putting up with this every time I restart the computer.

Update: I left it sitting there like a lump while I went to out to dinner. When I came back, it was functioning. It was undoubtedly this "indexing" function at fault. Personally, I would like the option, when it first comes up to say NONONONONONO. Barring that, if Corel insists on doing my laundry for me, a simple notification that the program is actually doing something...maybe, gosh, what a thought, even a notification of WHAT it's doing would be awfully nice.

Grrrr.....Glad to have the program up and running and seems to be doing fine. Not sure it does anything I need that X4 couldn't do, but I like to keep supporting it. Hopefully it will be a better wacom interface...
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