Can't copy or move files

oldmaven · Post by **oldmaven** » Thu Sep 24, 2015 5:16 pm

I've long had a problem with being unable to move 3d-party files to subfolders (though I can copy them). But since my last update, I can't copy or move ANY images. Drag and drop does not work, and there are no Copy or Move options on any of my menus. Since I organize by subfolders, this makes the program useless until I find a fix.

I'm running AfterShot Pro 2 on Windows 7 Pro x64. I can't tell you which version of ASP this is, because there's no "About AfterShot Pro" entry on the Help file, but "heck for updates" says there are no later versions.

Post by **Ken Berry** » Thu Sep 24, 2015 7:37 pm

oldmaven wrote:I'm running AfterShot Pro 2 on Windows 7 Pro x64. I can't tell you which version of ASP this is, because there's no "About AfterShot Pro" entry on the Help file, but "heck for updates" says there are no later versions.

That sounds weird, and suggests there may be something wrong with your installation. Do you get the ASP splash screen as it is opening? If so, the version number appears in the bottom left of it. But what sounds really weird is that your don't have 'About AfterShot Pro', which in my set-up is directly above "Check for updates"... FWIW, the current latest version is 2.2.1.64.

Have you thought about reinstalling?

bear_sk · Post by **bear_sk** » Wed Sep 30, 2015 11:02 am

Moving files (drag them to different folder) is broken also in Linux (3 different machines with Fedora 21/22) - version in ASP versions 2.2. Application crashes.

Hobgoblin · Post by **Hobgoblin** » Wed Sep 30, 2015 12:29 pm

bear_sk wrote:Moving files (drag them to different folder) is broken also in Linux (3 different machines with Fedora 21/22) - version in ASP versions 2.2. Application crashes.

See http://forum.corel.com/EN/viewtopic.php?f=94&t=57338 fora possible fix.

bear_sk · Post by **bear_sk** » Wed Sep 30, 2015 2:12 pm

Hobgoblin wrote:
bear_sk wrote:Moving files (drag them to different folder) is broken also in Linux (3 different machines with Fedora 21/22) - version in ASP versions 2.2. Application crashes.
See viewtopic.php?f=94&t=57338 fora possible fix.

It no longer crashes, but still does not move file.

charnger · Post by **charnger** » Tue Mar 15, 2016 8:58 am

Same here, 2.4.0.119 / Debian Linux, no move possible. Makes ASP quite useless in organizing photos. The only "fix" is to revert to 2.1.* version.

oldmaven · Post by **oldmaven** » Tue Mar 15, 2016 6:32 pm

I reverted to 2.1.0.40, and all is cool.

Now, if only I could disable the nag screens reminding me of updates, lest I forgetfully acccept the update and screw up drag and drop again.

dFlyer · Post by **dFlyer** » Tue Mar 15, 2016 6:37 pm

Just turn off updates under preferences.

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