Ultimate X8.5 and Plugin Licenses

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eajhnsn1
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Ultimate X8.5 and Plugin Licenses

Post by eajhnsn1 »

I purchased X8 Pro and upgraded to Ultimate at the end of July. I created a video using proDAD AutoPen, which worked great. This week, I upgraded to X8.5 and now when I go to edit those proDAD effects, I get an error saying it isn't licensed.

What do I need to do to get these back?
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Re: Ultimate X8.5 and Plugin Licenses

Post by Ken Berry »

Did you do the simple, free upgrade noted here: http://forum.corel.com/EN/viewtopic.php ... 73#p311173 Or did you actually pay for an upgrade? If so, did you pay for the upgrade to X8.5 Pro or Ultimate?

However, I have just checked with my own upgraded (free) version of X8.5 Ultimate and find that it too requires a licence. So I will need to check with Corel.

EDIT: I see that Script and Vitascene also require a licence, though Mercalli does not appear to do so. I have already sent a message to Corel.
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Re: Ultimate X8.5 and Plugin Licenses

Post by RobertOZ »

The licenses only apply to versions 6,7 & 8, not 8.5, it would appear that Corel forgot to contact the vendors to update the plugins for the new version
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Re: Ultimate X8.5 and Plugin Licenses

Post by Ken Berry »

That would appear to be the case. The Corel exec in charge of development of VS has told me they are working hurriedly to update the licences. Watch this space! :roll:
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Re: Ultimate X8.5 and Plugin Licenses

Post by BrianCee »

We have been advised that Corel has provided a hot fix to cure the licencing problem in X8.5

please download the file from here and let us know if it solved your problem

https://drive.google.com/folderview?id= ... sp=sharing
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Re: Ultimate X8.5 and Plugin Licenses

Post by Ken Berry »

I've just installed the hotfix in my own X8.5, and it does indeed appear to have fixed the licensing issue. It also changed the version number to 18.5.0.25.
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Re: Ultimate X8.5 and Plugin Licenses

Post by Johnmacneill2471 »

Installed the hot fix and my proDAD fx seem to work fine. Hope it also fixes my not responding issue.
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Re: Ultimate X8.5 and Plugin Licenses

Post by Ken Berry »

Let us know if it does, though I don't think your other problem related specifically to licensing. In my case at least, Mercalli did not seem to be affected by the upgrade to X8.5...
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