Font causing hang X7/X8

[gluepack]

I have a problem with a specific font, TTF Kidnap, that I have used many times before with CorelDraw, not with PaintShop Pro.

I have tried accessing it with PaintShop Pro X7 32 bit under Win 10 and PaintShop Pro X7 and X8 32 and 64 bit under Win 7 and, each time, if I am starting some text and select it from the dropdown Font list (or it is already selected), PaintShop Pro hangs and I have to cancel it with task manager. I know of no other font that causes these symptoms and it displays fine in Windows explorer.

If I start text with another font, marquee select it and then select Kidnap from the dropdown font list, it changes the text appropriately without a problem.

Before posting, I checked with CorelDraw H&S2014 and it just gives undefined characters. I also checked CorelDraw 9 and it works fine. The font is from 1995 so that might be a problem, I guess, although it works fine in Word 2010 and WPS Writer.

Any ideas?

Well, I would still like to use it but the Anonymous Clippings font will suffice in this case. Not nearly as easy to change font and background colours of the characters though.

[Radim]

And what another applications in Windows? Can it show and work with a problematic font?

You can check an integrity of font file .TTF or redownload from internet. Can be damaged. Note: Some complex fonts are quite little slowly rendered by Windows.

Some tools for fonts:
free - FontForge: http://fontforge.github.io/en-US/downloads/windows/
paid - FontCreator: http://www.high-logic.com/products.html

Open a font .TTF file in any of program and it has some functions to check font.
Hope it helps.

[gluepack]

Thanks
As I said, it worked fine with many other products.

OK, I used FontForge to read the font and then I saved it back as an OTF and reinstalled it.

Now, it works fine with all of the CorelDraw H&S X7 products (including Photo Paint) but it causes PaintShop Pro X6/X7/X8 32bit/64bit to hang when I start text with the font (if I start the text with another font and then change it to Kidnap, it works fine) and I have to use Task Manager to end it. Again, it works fine with new versions of Word and WPS and several font oriented products at least display the font ok.

OK, FontForge did find problems with the font. However, this sounds more like a PaintShop Pro problem as other products don't have a problem using it.
It should be relatively easy for the developers to find where the problem lies, too, as it only occurs when you attempt to start text with that font and there are plenty of places where they can download it from and test it, if they wanted to

And, by the way, it is not the only hang that I experience with PaintShop Pro X7/X8 (the other one relates to the ubiquitous warning message that appears whenever you change an activity) although that one is easily resolved by Alt-Tab'ng to another app and then Alt-Tab'ng back.

[hartpaul]

I can confirm that it does hang up X4-X7 on an XP windows computer.
The advantage of XP is that you don't have to actually install the font.
Just double clicking it to open up the font sample box and minimising that to the task bar leaves the font available until the window is closed.

I did find a work around.
Set the type face to Arial and click in the document while holding the Shift key down and you get the text box. Type some words in here and then highlight them and switch to Kidnap font. You can continue using the kidnap font without hanging.

So yes some fonts have a characteristic that produces a hang if used directly on the document and not through the text box.

[gluepack]

Thanks

You're correct but, as long as you don't try typing first, it can be set to Kidnap, if you then shift-click or, as I noted, there is no problem, if you start the text with another font by just click, then marquee select it and change it to Kidnap.

Thanks again, I'm glad it isn't just me. I have reported it via support as I don't know whether they read this forum or not.

[gluepack]

This is Corel's support response...

To address the issue please do the following:

. Opened Font folder
2. Created new folder from the desktop and another folder within
3. Copied fonts from the font folder that is causing the issue
4. Deleted fonts from the Font folder
5. Opened %appdata% and removed details from Fontdatabase

...hahahahahahaha!!!!

[gluepack]

I take it back... support have taken the font file and are elevating the problem.