ASP2 v2.2.164 Standard Tools values dont reset

[Dave-Crombie]

I have just installed the latest version of ASP2 and find that the values shown for the Standard tools do not reset when the tool name is double clicked on.
For example: slide Contrast tool to a value of 40, double click on the tool name (Contrast) and the value stays at 40 even though the slider re-sets to zero.
Any one else have this problem.
Thankyou.

[Hobgoblin]

I have just installed the latest version of ASP2 and find that the values shown for the Standard tools do not reset when the tool name is double clicked on.
For example: slide Contrast tool to a value of 40, double click on the tool name (Contrast) and the value stays at 40 even though the slider re-sets to zero.
Any one else have this problem.
Thankyou.

Yes, same thing happens on Linux!
You could try reporting it to Corel.

[Dave-Crombie]

Thanks for your reply Hobgoblin.
Seems a daft question but how do I report the problem to Corel?

[Hobgoblin]

Thanks for your reply Hobgoblin.
Seems a daft question but how do I report the problem to Corel?

Well, you could raise a support issue for which they will probably wish to charge you see this link http://www.corel.com/us/product-support ... 1439051672 for the official response.

Alternatively raise the issue on one of their Facebook pages.
https://www.facebook.com/CorelAfterShotPro
https://www.facebook.com/corelsupportlearning

It seems that they are happier to use Social Networking than this forum!
And you may well get a response.

HTH,
R.

[Dave-Crombie]

Again, thankyou.
I will try the social media sites.

[Dave-Crombie]

Just to let Hobgoblin know that I raised this problem on facebook and Corel support contacted me about it. They recognise it is a problem and are addressing it. They say they will email me when they have any progress to report.
So, thanks again.

[Hobgoblin]

Just to let Hobgoblin know that I raised this problem on facebook and Corel support contacted me about it. They recognise it is a problem and are addressing it. They say they will email me when they have any progress to report.
So, thanks again.

Good to know.
Thanks for keeping us in the loop.
R.