1/3 of Video Thumbnails are black. A bug in VideoStudio?

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jamesd1
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1/3 of Video Thumbnails are black. A bug in VideoStudio?

Post by jamesd1 »

In Corel VideoStudio Pro X7, when I import video media into the media browser window, about 1/3 of the video thumbnails for them are black with the others being OK. When I look at the same media files in a Windows 7 browser, they are all OK with correct previews, so Windows 7 thumb preview settings are correct. I can click on one of the black thumbnails and play it and it plays normally.
canuck
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Re: 1/3 of Video Thumbnails are black. A bug in VideoStudio

Post by canuck »

What video media? From where? Some more details on what you are doing, please.
BrianCee
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Re: 1/3 of Video Thumbnails are black. A bug in VideoStudio

Post by BrianCee »

By "media browser window" - do you mean the library pane.

Your problem sounds like a Windows operating function - thumbnails viewed in Videostudio show the very first frame of the video and if the very first frame is plain black then the thumbnail will be black - it does not mean there is a problem with the video - - when you view the thumbnail in windows file explorer or some other programmes they may well select a frame 5 to 10 seconds into the video - which will then show an image in the thumbnail

do a few tests - put some of the videos in the timeline of Videostudio and expand the timeline to view individual frames - I am confident you will find the ones showing a black thumbnail will have some black frames at the beginning.
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