Windows 10 compatibility in older versions

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
angelpie
Posts: 5
Joined: Sun Jul 26, 2015 8:53 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit

Windows 10 compatibility in older versions

Post by angelpie »

I have PSP 8.1, and was wondering if anyone has tested or knows if the older versions will be compatible with Windows 10. I honestly don't need anything more advanced than 8.1, and I know it very well. I don't want to have to learn a new version, so I may just not upgrade to Win 10 if it doesn't work. Don't have any special need to upgrade anyway. Win 8 works fine for me.
vsnmx
Posts: 7
Joined: Sun Oct 27, 2013 1:37 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AD5
processor: Intel Core i5 3330 3.00GHz
ram: 10.0GB Dua
Video Card: 1024MB ATI AMD Radeon HD 7000 series
sound_card: IDT High Definition Audio CODEC
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: HP Pavillion 20xi

Re: Windows 10 compatibility in older versions

Post by vsnmx »

I'm using PaintShop Pro x6 and just upgraded from Windows 8.1 to Windows 10 and it appears PSP x6 is not completely compatible with Windows 10.

It seems to mostly compatible, except for one thing: The feature in the toolbar you use to resize brushes, text, cropping pixels, etc. doesn't work like it used to.

It used to be where, if you wanted to resize a paint brush, for instance, you would click in the size box (in the toolbar) and you could move the brush to the picture and roll your mouse wheel until you resize the brush to the proper size, but now, with Windows 10, it just changes the size of the picture. If you are trying to make the brush smaller, it doesn't make the brush smaller, it just makes the picture smaller, and vice-versa.

You have to keep you mouse pointer only in little size box in the toolbar to change the size of the brush, which is frustrating because it's easier to determine what size you want your brush to be if you can resize it on the picture itself.

So far that's the only flaw I have seen, one I hope Corel will be kind enough to send a fix out for.
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Windows 10 compatibility in older versions

Post by Ken Berry »

So far that's the only flaw I have seen, one I hope Corel will be kind enough to send a fix out for.
As far as I can recall, Corel have never, ever produced a patch for a version older than the current version. So don't get your hopes up! :roll:
Ken Berry
vsnmx
Posts: 7
Joined: Sun Oct 27, 2013 1:37 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AD5
processor: Intel Core i5 3330 3.00GHz
ram: 10.0GB Dua
Video Card: 1024MB ATI AMD Radeon HD 7000 series
sound_card: IDT High Definition Audio CODEC
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: HP Pavillion 20xi

Re: Windows 10 compatibility in older versions

Post by vsnmx »

Ken Berry wrote:
So far that's the only flaw I have seen, one I hope Corel will be kind enough to send a fix out for.
As far as I can recall, Corel have never, ever produced a patch for a version older than the current version. So don't get your hopes up! :roll:
Well, I know PSP x6 is still listed as "supported" on their support page - what exactly that means I'm not sure, except that I can submit a support ticket, which I'll probably do to see what they say. I hear some people with the current version are having problems. I don't want to upgrade to x7 because x8 will probably be out sooner than latter, and x7 didn't offer that much new that interested me. But regardless, probably best not to get my hopes up! ;)
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Windows 10 compatibility in older versions

Post by Ken Berry »

Well, I know PSP x6 is still listed as "supported" on their support page - what exactly that means I'm not sure, except that I can submit a support ticket
In that case I hope you are aware that if you have had the program more than 30 days, Corel these days require payment for tech support. Some people get answers free, though, from Corel's PaintShop Facebook page which is staffed by Corel employees, apparently...
Ken Berry
vsnmx
Posts: 7
Joined: Sun Oct 27, 2013 1:37 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AD5
processor: Intel Core i5 3330 3.00GHz
ram: 10.0GB Dua
Video Card: 1024MB ATI AMD Radeon HD 7000 series
sound_card: IDT High Definition Audio CODEC
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: HP Pavillion 20xi

Re: Windows 10 compatibility in older versions

Post by vsnmx »

Ken Berry wrote:
Well, I know PSP x6 is still listed as "supported" on their support page - what exactly that means I'm not sure, except that I can submit a support ticket
In that case I hope you are aware that if you have had the program more than 30 days, Corel these days require payment for tech support. Some people get answers free, though, from Corel's PaintShop Facebook page which is staffed by Corel employees, apparently...
That's a good idea - I just wrote to them via their Facebook page explaining the problem.

According to their website, they do offer "Free Online Technical Support" if your product is registered and it says "Corel supports the current and previous version of your product" and says "please ensure your product is supported." They also offer "Priority Paid Support...If you are out of warranty or have how-to questions." That's a little confusing so I think I'll try going through Facebook first and see what they have to say.
marq101
Posts: 21
Joined: Sat Mar 19, 2011 12:59 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI H110 ECO
processor: Intel Core i7-6700
ram: 8GB
Corel programs: PSP 2019-2023 ultimate

Re: Windows 10 compatibility in older versions

Post by marq101 »

I just downloaded X8 and I have the same issue in Windows 10. It works as normal in X7 in windows 10. It bugs me so much I've been busy the largest part of the day (!) to find something in the settings and in the help feature.
marq101
Posts: 21
Joined: Sat Mar 19, 2011 12:59 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI H110 ECO
processor: Intel Core i7-6700
ram: 8GB
Corel programs: PSP 2019-2023 ultimate

Re: Windows 10 compatibility in older versions

Post by marq101 »

Found the solution It's a W10 setting. Find the cursor on the screenshot and switch the bloody thing off!! (-;

Alternatively you can hold the Alt key down while moving you mouse


Image
User avatar
Ken Berry
Site Admin
Posts: 22481
Joined: Fri Dec 10, 2004 9:36 pm
operating_system: Windows 11
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte B550M DS3H AC
processor: AMD Ryzen 9 5900X
ram: 32 GB DDR4
Video Card: AMD RX 6600 XT
Hard_Drive_Capacity: 1 TB SSD + 2 TB HDD
Monitor/Display Make & Model: Kogan 32" 4K 3840 x 2160
Corel programs: VS2022; PSP2023; DRAW2021; Painter 2022
Location: Levin, New Zealand

Re: Windows 10 compatibility in older versions

Post by Ken Berry »

For those with a similar problem in Windows 10, that screen can be found in Settings > Devices, not under Control Panel > Device Manager or Devices and Printers.
Ken Berry
vsnmx
Posts: 7
Joined: Sun Oct 27, 2013 1:37 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AD5
processor: Intel Core i5 3330 3.00GHz
ram: 10.0GB Dua
Video Card: 1024MB ATI AMD Radeon HD 7000 series
sound_card: IDT High Definition Audio CODEC
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: HP Pavillion 20xi

Re: Windows 10 compatibility in older versions

Post by vsnmx »

marq101 wrote:Found the solution It's a W10 setting. Find the cursor on the screenshot and switch the bloody thing off!! (-;

Alternatively you can hold the Alt key down while moving you mouse


Image
Thank you! I was beginning to think it was just me having this problem! I even thought it might be my mouse, so I dug out an old mouse and tried that, but the problem persisted. Again, thank you for the help!
marq101
Posts: 21
Joined: Sat Mar 19, 2011 12:59 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI H110 ECO
processor: Intel Core i7-6700
ram: 8GB
Corel programs: PSP 2019-2023 ultimate

Re: Windows 10 compatibility in older versions

Post by marq101 »

You're welcome. I see I have sent my pm with the solution to the wrong person yesterday. Sorry for that. I should have sent it to you VSNMX.
vsnmx
Posts: 7
Joined: Sun Oct 27, 2013 1:37 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AD5
processor: Intel Core i5 3330 3.00GHz
ram: 10.0GB Dua
Video Card: 1024MB ATI AMD Radeon HD 7000 series
sound_card: IDT High Definition Audio CODEC
Hard_Drive_Capacity: 2tb
Monitor/Display Make & Model: HP Pavillion 20xi

Re: Windows 10 compatibility in older versions

Post by vsnmx »

marq101 wrote:You're welcome. I see I have sent my pm with the solution to the wrong person yesterday. Sorry for that. I should have sent it to you VSNMX.
Oh, well that's fine, it all worked out! :)
trueblue
Moderator
Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
Contact:

Re: Windows 10 compatibility in older versions

Post by trueblue »

Whatever software you have on your PC at the time of upgrading to Windows 10, no software is uninstalled and works just as it did in the previous version of windows.
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

Creative-Designs
Free! PaintShop Pro Tutorials
PaintShop Pro - VideoStudio Pro - AfterShot - CorelDraw - Painter
azakihun
Posts: 10
Joined: Sun Oct 07, 2012 12:01 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: Intel Core8TM i5-4440 CPU 3.10GHz
ram: 8GB
Video Card: Intel HD Graphics 4600
sound_card: Realtech High Definition Audio
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: DELL Ultrasharp
Corel programs: PSPX9
Location: Hungary
Contact:

Re: Windows 10 compatibility in older versions

Post by azakihun »

marq101 wrote:Found the solution It's a W10 setting. Find the cursor on the screenshot and switch the bloody thing off!! (-;

Alternatively you can hold the Alt key down while moving you mouse


Image
Many thanks! :)
fecnikek.blogspot.com
angelpie
Posts: 5
Joined: Sun Jul 26, 2015 8:53 pm
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit

Re: Windows 10 compatibility in older versions

Post by angelpie »

trueblue wrote:Whatever software you have on your PC at the time of upgrading to Windows 10, no software is uninstalled and works just as it did in the previous version of windows.
That is not true. Microsoft has already said that older software or peripherals may not work with Win10, so I'm not upgrading. I'm not a power user. I don't play games. I have Win8 already set up exactly how I want it, and it does everything I need it to do.
Post Reply