ASPro 2.2.0.29 Ubuntu 14.04 no printers seen

[DantePasquale]

Hi, I've been trying to setup my laptop to print from ASPro 2 but it doesn't see any printers. I see some issues with Ubuntu 12.04 and having to either upgrade or downgrade cups, but those don't apply to 14.04. Any ideas?

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sudo dpkg -l | grep -i aftershot
ii  aftershot2x64                                               22029:2.2.0.29                                      amd64        Corel AfterShot 2 (64-bit)

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cat /etc/lsb-release 
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=14.04
DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.2 LTS"

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sudo dpkg -l | grep cups
ii  bluez-cups                                                  4.101-0ubuntu13.1                                   amd64        Bluetooth printer driver for CUPS
ii  cups                                                        1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - PPD/driver support, web interface
ii  cups-browsed                                                1.0.52-0ubuntu1.4                                   amd64        OpenPrinting CUPS Filters - cups-browsed
ii  cups-bsd                                                    1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - BSD commands
ii  cups-client                                                 1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - client programs (SysV)
ii  cups-common                                                 1.7.2-0ubuntu1.6                                    all          Common UNIX Printing System(tm) - common files
ii  cups-core-drivers                                           1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - PPD-less printing
ii  cups-daemon                                                 1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - daemon
ii  cups-driver-gutenprint                                      5.2.10~pre2-0ubuntu2                                all          transitional dummy package for gutenprint printer driver
ii  cups-filters                                                1.0.52-0ubuntu1.4                                   amd64        OpenPrinting CUPS Filters - Main Package
ii  cups-filters-core-drivers                                   1.0.52-0ubuntu1.4                                   amd64        OpenPrinting CUPS Filters - PPD-less printing
ii  cups-pk-helper                                              0.2.5-0ubuntu1                                      amd64        PolicyKit helper to configure cups with fine-grained privileges
ii  cups-ppdc                                                   1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - PPD manipulation utilities
ii  cups-server-common                                          1.7.2-0ubuntu1.6                                    all          Common UNIX Printing System(tm) - server common files
ii  libcups2:amd64                                              1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - Core library
ii  libcups2:i386                                               1.7.2-0ubuntu1.6                                    i386         Common UNIX Printing System(tm) - Core library
ii  libcups2-dev                                                1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - Development files CUPS library
ii  libcupscgi1:amd64                                           1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - CGI library
rc  libcupsdriver1:amd64                                        1.5.3-0ubuntu8.4                                    amd64        Common UNIX Printing System(tm) - Driver library
ii  libcupsfilters1:amd64                                       1.0.52-0ubuntu1.4                                   amd64        OpenPrinting CUPS Filters - Shared library
ii  libcupsfilters1:i386                                        1.0.52-0ubuntu1.4                                   i386         OpenPrinting CUPS Filters - Shared library
ii  libcupsimage2:amd64                                         1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - Raster image library
ii  libcupsimage2:i386                                          1.7.2-0ubuntu1.6                                    i386         Common UNIX Printing System(tm) - Raster image library
ii  libcupsmime1:amd64                                          1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - MIME library
ii  libcupsppdc1:amd64                                          1.7.2-0ubuntu1.6                                    amd64        Common UNIX Printing System(tm) - PPD manipulation library
ii  printer-driver-hpcups                                       3.14.3-0ubuntu3.2                                   amd64        HP Linux Printing and Imaging - CUPS Raster driver (hpcups)
ii  python-cups                                                 1.9.66-0ubuntu2                                     amd64        Python bindings for CUPS
ii  python-cupshelpers                                          1.4.3+20140219-0ubuntu2.6                           all          Python modules for printer configuration with CUPS

I have 2 printers served up from another machine that's running Ubuntu 14.04 and TurboPrint -- printing from all other programs works fine AFAIK.

[DantePasquale]

Help!!!!

[afx]

This is usually fixed by

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ln -s /var/run/cups/printcap /etc/printcap

But, it looks like in the latest AS release something else is broken. Printers don't show up here either.

cheers
afx