ASP2 Crashing on Mac

AfterShot Pro General Questions & Getting Started Forum
Post Reply
grcolts
Posts: 55
Joined: Fri Jan 31, 2014 11:41 pm
operating_system: Mac
System_Drive: N/A
32bit or 64bit: 64 Bit
processor: 2.5 ghz intel core i5
ram: 8gb
Video Card: Radeon HD
sound_card: apple
Hard_Drive_Capacity: 500gb
Monitor/Display Make & Model: 21.5 Imac

ASP2 Crashing on Mac

Post by grcolts »

Since the last upgrade to the newest version, ASP2 locks up frequently on my Mac. I will be working on an image, or moving to another image, or clicking to make an image, and ASP2 will lock up and I get the spinning wheel of death whereas I have to force quit the program. Yesterday, in a 30 minute period I had to force quit the program at least 8 times and restart the program. I sent reports to Apple. Anyone else using a Mac and ASP2 experiencing this problem?
GR
steve_schlick
Posts: 5
Joined: Sat Jun 27, 2015 8:59 pm
operating_system: Mac
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Apple
processor: 2.4 GHz Intel Core 2 Duo
ram: 4GB
Video Card: ATI Radeon HD 2600 Pro 256 MB
sound_card: Intel HD Audio
Hard_Drive_Capacity: 1.5TB
Monitor/Display Make & Model: Apple iMac 24"
Corel programs: ASP2

Re: ASP2 Crashing on Mac

Post by steve_schlick »

I have had the same issue. It seems to happen as I am scrolling through thumbnail shots for the most part. Rather aggravating!
jknights
Posts: 233
Joined: Mon Jan 16, 2012 8:10 am
operating_system: Mac
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Apple
processor: Intel 3.08GHz Dual processor Quad Core
ram: 24GB
Video Card: ATI Radeon X1600
sound_card: Intel HDA
Hard_Drive_Capacity: 6TB
Monitor/Display Make & Model: Apple Display
Location: Oliva, Valencia, Spain
Contact:

Re: ASP2 Crashing on Mac

Post by jknights »

I have only had this where there are issues with one of the images in a directory. Finding that one image is a PITA.

If you find the AfterShotPro.log file and post it up this may give an indication. File is found in /Users/username/Library/Application Support/AfterShot Pro/
Sometimes you cant see the user Library directory.
To show it go into the Terminal and type this command in (leave out the " marks)
"defaults write com.apple.Finder AppleShowAllFiles YES"


To return to normal type in this command.
"defaults write com.apple.Finder AppleShowAllFiles NO"



Hope this helps towards getting a solution.
Still learning after all these years!
Post Reply