I Need a Corel Link or Phone Number for Assistance

Corel Paint Shop Pro

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dalematt
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I Need a Corel Link or Phone Number for Assistance

Post by dalematt »

When I first bought my PSP X7 several months ago, I needed technical help. After several attempts, I got it from someone in my time zone and we talked on the phone. He also remotely took over my computer and solved my problem. Now, with a new computer (went from Win7 to Win8.1), I need assistance again adding a plug-in that I had purchased while I still had my old computer. Does anyone know how I might have done this previous contact (site link, phone number, whatever)? Being in the early stages of Alzheimer's, I find this frustrating because I know that, at one time, I could have handled the problem, but now find it overwhelming. What I need is for someone from Corel to help me. Can anyone help me with this?

Thanks.

Dale
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Ken Berry
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Re: I Need a Corel Link or Phone Number for Assistance

Post by Ken Berry »

Unfortunately, since you have had PSP on your computer for more than 30 days, you would have to pay to obtain Corel support. If you click on http://www.corel.com/au/training-and-su ... rack=mmsup you will see the support plans they offer and the prices. Once you have bought one of the plans they will respond to your problem.

There is also a PaintShop Pro page on Facebook which is staffed by Corel techs, and I understand they usually reply to questions posted there. Moreover, it is free! Good luck...
Ken Berry
sallymae
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Re: I Need a Corel Link or Phone Number for Assistance

Post by sallymae »

is there a link for this page? The only one I can find just talks about photography.
BrianCee
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Re: I Need a Corel Link or Phone Number for Assistance

Post by BrianCee »

The Corel facebook support page can be found here - - https://www.facebook.com/corelsupportlearning?fref=ts
sallymae
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Re: I Need a Corel Link or Phone Number for Assistance

Post by sallymae »

Thank you very much.
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