upgrade 2.2.0.29 not working on ubuntu 14.04

[sophorus]

After installing the upgrade 2.2.0.29 on ubuntu 14.04 the program is no longer working. Uninstalled and reinstalled, but still not working. I'm on a 64 bit AMD system.

[afx]

So how should anyone be able to help with basically no information?
How about running it from the commandline to see if there is any information?
Or checking the log file.

It runs just fine on my 14.04 box...

cheers
afx

[sophorus]

So how should anyone be able to help with basically no information?
How about running it from the commandline to see if there is any information?
Or checking the log file.

It runs just fine on my 14.04 box...

cheers
afx

Sorry afx, I didn't mean to irritate anyone by not providing more information (I was just looking for some general feedback). But I'd certainly be thankful for any help in actually getting this to work. I don't have experience with troubleshooting, but here is what I was able to find after downloading the upgrade and reinstalling it after first removing the old version:

dpkg.log

2015-05-26 20:03:33 install aftershot2x64:amd64 <none> 22029:2.2.0.29
2015-05-26 20:03:33 status half-installed aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:35 status triggers-pending shared-mime-info:amd64 1.2-0ubuntu3
2015-05-26 20:03:36 status half-installed aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:36 status triggers-pending mime-support:all 3.54ubuntu1.1
2015-05-26 20:03:36 status triggers-pending bamfdaemon:amd64 0.5.1+14.04.20140409-0ubuntu1
2015-05-26 20:03:36 status half-installed aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:36 status triggers-pending desktop-file-utils:amd64 0.22-1ubuntu1
2015-05-26 20:03:36 status half-installed aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:37 status triggers-pending gnome-menus:amd64 3.10.1-0ubuntu2
2015-05-26 20:03:37 status unpacked aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:37 status unpacked aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:37 configure aftershot2x64:amd64 22029:2.2.0.29 22029:2.2.0.29
2015-05-26 20:03:37 status unpacked aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:37 status half-configured aftershot2x64:amd64 22029:2.2.0.29
2015-05-26 20:03:37 status triggers-awaited aftershot2x64:amd64 22029:2.2.0.29


here is what the syslog says after launching the program from the unity launcher ...

May 26 20:15:44 chris-msi870s dbus[764]: [system] Successfully activated service 'org.freedesktop.hostname1'
May 26 20:15:44 chris-msi870s kernel: [13780.754693] systemd-hostnamed[6290]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
May 26 20:15:44 chris-msi870s dbus[764]: [system] Activating service name='org.freedesktop.PackageKit' (using servicehelper)
May 26 20:15:45 chris-msi870s AptDaemon: INFO: Initializing daemon
May 26 20:15:45 chris-msi870s AptDaemon.PackageKit: INFO: Initializing PackageKit compat layer
May 26 20:15:45 chris-msi870s dbus[764]: [system] Successfully activated service 'org.freedesktop.PackageKit'
May 26 20:15:45 chris-msi870s AptDaemon.PackageKit: INFO: CreateTransaction() was called
May 26 20:15:45 chris-msi870s AptDaemon.PackageKit: INFO: Initializing PackageKit transaction
May 26 20:15:45 chris-msi870s AptDaemon.PackageKit: INFO: GetUpdates() was called
May 26 20:15:45 chris-msi870s AptDaemon.Worker: INFO: Simulating trans: /org/debian/apt/transaction/ca6539b0109d431eb164b6b131fd01fa
May 26 20:15:45 chris-msi870s AptDaemon.Worker: INFO: Processing transaction /org/debian/apt/transaction/ca6539b0109d431eb164b6b131fd01fa
May 26 20:15:48 chris-msi870s AptDaemon.Worker: INFO: Finished transaction /org/debian/apt/transaction/ca6539b0109d431eb164b6b131fd01fa
May 26 20:17:01 chris-msi870s CRON[6353]: (root) CMD ( cd / && run-parts --report /etc/cron.hourly)
May 26 20:17:51 chris-msi870s kernel: [13907.875155] r8712u 1-5:1.0 wlan0: r8712_got_addbareq_event_callback: mac = f4:6d:04:5f:2e:c1, seq = 36240, tid = 0
May 26 16:26:46 chris-msi870s whoopsie[1213]: message repeated 2 times: [ offline]
May 26 20:24:56 chris-msi870s whoopsie[1213]: Not online; processing later (/var/crash/_opt_AfterShot2(64-bit)_bin_AfterShotPro.1000.crash).
May 26 20:26:34 chris-msi870s kernel: [14430.798124] r8712u 1-5:1.0 wlan0: r8712_got_addbareq_event_callback: mac = f4:6d:04:5f:2e:c1, seq = 40768, tid = 0


and here is the apport.log

ERROR: apport (pid 6369) Tue May 26 20:17:43 2015: called for pid 6366, signal 6, core limit 0
ERROR: apport (pid 6369) Tue May 26 20:17:43 2015: executable: /opt/AfterShot2(64-bit)/bin/AfterShotPro (command line "./AfterShotPro")
ERROR: apport (pid 6369) Tue May 26 20:17:43 2015: debug: session gdbus call: (true,)

ERROR: apport (pid 6369) Tue May 26 20:17:47 2015: wrote report /var/crash/_opt_AfterShot2(64-bit)_bin_AfterShotPro.1000.crash


I tried to run it from the command line as you suggested, but keep getting this error message:
chris@chris-msi870s:~$ /opt/AfterShot2(64-bit)/AfterShotPro
bash: syntax error near unexpected token `64-bit'


[EDIT]

Turns out that I didn't have the correct command.

With /usr/bin/AfterShot2X64 %F

I get

Install Path: /opt/AfterShot2(64-bit)
LD_PATH: /opt/AfterShot2(64-bit)/lib:
XLIB_SKIP_ARGB_VISUALS: 1
I have SSE2
Bibble program arguments ("./AfterShotPro", "%F")
Unsupported file "/opt/AfterShot2(64-bit)/bin/%F"
first run - setting up folders
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 14: Having multiple values in <test> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Fontconfig warning: "/etc/fonts/conf.d/65-ttf-sil-andika.conf", line 32: Having multiple <family> in <alias> isn't supported and may not work as expected
Setting default catalog location to: "/home/chris/05_Photos/AfterShot Catalogs"
Loading plugins
"Error loading plugin: /home/chris/.AfterShot/Plugins (64-bit)/asGPS.afplugin"
"Plugin library contained no recognizable symbols."
Fatal: QMetaType::registerType: Binary compatibility break -- Size mismatch for type 'QPaintBufferCacheEntry' [1024]. Previously registered size 16, now registering size 0.
QMetaType::registerType: Binary compatibility break -- Size mismatch for type 'QPaintBufferCacheEntry' [1024]. Previously registered size 16, now registering size 0.
Aborted (core dumped)


Any help with locating the problem would be much appreciated.

Thanks

[andreas]

remove asGPS and install the 64bit version for 2.2. located in the parallel thread. if that does not work try without asGPS. perhaps there are missing qt-web libs like on windows.

Andreas