sjcam 4000 and Videostudio7

[eXXited]

Hi,

I'm using Videostudio 7 Servicepack 1.
I can import the mov videos from my sjcam 4000 in Videostudio, but the videos don't work.
I only see a black picture in the preview area. When I play the video, the sound is okay, but no video.
The format is : h264, 24 bit 1920 * 1080

Can anybody gives support?

Thanks
Andreas

[lata]

Hi Andreas

There were some issues with Mov / Mpeg4 types.
Corel brought out a fix available via the knowledge base, details below

If you have installed the 64 bit version of VideoStudio Pro / Ultimate X7 follow these steps:

1. Download and save the hotfix to your computer.
ftp://coreluserd:Qgo69iX7@cfs2.corel.co ... H3/x64.zip
2. Extract the zip file into a new folder.
3. Copy and overwrite the ulmp4lib.dll file to the following location:

Windows Vista / Windows 7 / Windows 8
C:\Program Files\Corel\VideoStudio Pro X7

If you have VideoStudio Ultimate X7 the folder name is:
C:\Program Files\Corel\Corel VideoStudio Ultimate X7

Unfortunately the download links don’t seem to work that well. I have uploaded some files to my One Drive, try installing from the latest folder.

One drive CVSX7 fixes…………
http://1drv.ms/1FJVjSG

[asik1]

Yesterday I saw sjcam 4000 for first time. An old friend brought it to record an event. Cute little cam.
Now that I know he has one I will try to get some footage.

[lata]

Thanks Asik

That would be useful, the original poster did not reply to say if the Hot Fix worked or not?

Are you able to upload to One Drive / Drop Box / Google Drive????

[TonyP]

Late to the party. A friend of mine has the same problem. While the SJCAM footage will play back fine on my X6U, on X7U, only the audio.
I pointed him to the links provided above (thanks!), but he has yet gotten back to me. Mother is ill.

[Mark Swanson]

I had the same issue with my Sj4000. I tried the Corel fix, and it did NOT work. I had to use Format Factory to convert the video and then it was fine. When I upgraded to VSx8 then everything is fine.