Purchased AfterShot Pro 2 but only AfterShot Pro installs

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MABeckman
Posts: 2
Joined: Fri May 22, 2015 9:57 pm
operating_system: Windows 8 Pro
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AC2 2.00
processor: 3.40 gigahertz Intel Core i7-2600
ram: 8 GB
Video Card: AMD Radeon HD 6670 [Display adapter]
sound_card: AMD High Definition Audio Realtek High Definition
Hard_Drive_Capacity: 1500.19 GB
Monitor/Display Make & Model: HP 2711 (27.2"vis, s/n CNK14604JG, Novem
Corel programs: AfterShot Pro 2, PaintShop Pro

Purchased AfterShot Pro 2 but only AfterShot Pro installs

Post by MABeckman »

I purchased AfterShot Pro 2 in November 2014. Recently tried to use the HDR feature for the first time, by right clicking a photo and there was no option for opening HDR program. After further investigation notice I was using AfterShot 2 not AfterShot Pro 2. Anybody else have this problem. I can't find any help on the support site without paying $19.
MABeckman
Posts: 2
Joined: Fri May 22, 2015 9:57 pm
operating_system: Windows 8 Pro
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: PEGATRON CORPORATION 2AC2 2.00
processor: 3.40 gigahertz Intel Core i7-2600
ram: 8 GB
Video Card: AMD Radeon HD 6670 [Display adapter]
sound_card: AMD High Definition Audio Realtek High Definition
Hard_Drive_Capacity: 1500.19 GB
Monitor/Display Make & Model: HP 2711 (27.2"vis, s/n CNK14604JG, Novem
Corel programs: AfterShot Pro 2, PaintShop Pro

Re: Purchased AfterShot Pro 2 but only AfterShot Pro install

Post by MABeckman »

MABeckman wrote:I purchased AfterShot Pro 2 in November 2014. Recently tried to use the HDR feature for the first time, by right clicking a photo and there was no option for opening HDR program. After further investigation notice I was using AfterShot 2 not AfterShot Pro 2. Anybody else have this problem. I can't find any help on the support site without paying $19.
GOOD NEWS! After recent update HDR is installed and working.
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