PaintShop X6 & X7 won't start.

Corel Paint Shop Pro

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Phil of Cilcain
Posts: 1
Joined: Wed May 13, 2015 6:07 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 32 Bit
motherboard: AsusTek P5KPL-AM EPU
processor: Intel Core 2 Duo E7300
ram: 2GB
Video Card: ATI Radeon HD 4670
Hard_Drive_Capacity: 1.5tb
Monitor/Display Make & Model: JG IPS231
Corel programs: PaintshopPro X6
Location: Wales, UK.

PaintShop X6 & X7 won't start.

Post by Phil of Cilcain »

I've used PaintShop X6 without problem for 18 months. Now, when I click the desktop icon I get the message that Windows can not find the file PaintShop Pro.exe. The folders and files are where they should be and even clicking onto the exe file gives the same warning message. I've uninstalled and reinstalled the software including a new install in safe mode (i.e. nothing else running).
Using Windows 7 Professional, 32bit, I've used a restore point before this problem started, no change.
I've downloaded X7 trial, installed and uninstalled three times, but get exactly the same results.
My other software appears to be OK including Picasa 3 and Photoshop Elements 13 (I prefer PaintShop!). I've run disk checks and memory checks and all appear to be fine.
trueblue
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Posts: 1563
Joined: Sat Dec 30, 2006 1:43 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS Z97M Plus
processor: Intel Core i7-4790 CPU 3.60 GHz
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Def Audio Realtek High Def
Hard_Drive_Capacity: 1.740GB
Monitor/Display Make & Model: Benq E2420HD 24" wide x 2 monitors
Corel programs: PSPX8-VideoStudio-AfterShot
Location: Australia
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Re: PaintShop X6 & X7 won't start.

Post by trueblue »

Hi Phil, it's recommended that you use the clean up tools when removing PSP. They are in a pinned post in this forum.

It seems odd that you cannot open/run either X6 or X7. There must obviously be something else going on for this to happen that I cannot help you with. If you downloaded the trial of X7 and it wouldn't open, you can get help from Corel. Give them a try. You may find more information and help here: http://howto.corel.com/en/c/PaintShop_I ... ter_Videos
~~~~Maureen~~~~
Tutorial Writer for PaintShop Pro

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