Bug developing raw Files of my Ricoh GR with ASP 2

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pat69a
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Bug developing raw Files of my Ricoh GR with ASP 2

Post by pat69a »

Hi,

when I develop the raw files of my Ricoh GR, there are some disturbing lines in the left upper corner,
see a screenshot: http://pat69a.dyndns.org/ricoh.jpg

These lines are not there using the jpg´s out of the cam or using other raw convertes.


Regards
Patrick
pat69a
Posts: 9
Joined: Wed Apr 08, 2015 9:10 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 32 Bit
processor: Intel i5
ram: 8 GB
Monitor/Display Make & Model: DELL U2413
Location: Germany, Freiburg

Re: Bug developing raw Files of my Ricoh GR with ASP 2

Post by pat69a »

Push

Nobody of the software engineers around who can tell me if you are working on this bug or not?

Thanks in advance
Patrick
Hobgoblin
Posts: 259
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operating_system: Linux
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Location: UK

Re: Bug developing raw Files of my Ricoh GR with ASP 2

Post by Hobgoblin »

pat69a wrote:Push

Nobody of the software engineers around who can tell me if you are working on this bug or not?

Thanks in advance
Patrick
This forum is very rarely read by Corel, its a User to User Forum.
Post on https://www.facebook.com/CorelAfterShotPro if you want to get thier attention.
pat69a
Posts: 9
Joined: Wed Apr 08, 2015 9:10 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 32 Bit
processor: Intel i5
ram: 8 GB
Monitor/Display Make & Model: DELL U2413
Location: Germany, Freiburg

Re: Bug developing raw Files of my Ricoh GR with ASP 2

Post by pat69a »

Hello Hobglobin,
This forum is very rarely read by Corel, its a User to User Forum.
Post on https://www.facebook.com/CorelAfterShotPro if you want to get thier attention.
Is this the only way to submit bug reports to Corel??

I don not have a Facebook Account and I do not want,
so unfortunatelly I can not use this channel :(

pAt
Hobgoblin
Posts: 259
Joined: Fri Jan 13, 2012 3:00 am
operating_system: Linux
System_Drive: N/A
32bit or 64bit: 64 Bit
Location: UK

Re: Bug developing raw Files of my Ricoh GR with ASP 2

Post by Hobgoblin »

pat69a wrote:Hello Hobglobin,
This forum is very rarely read by Corel, its a User to User Forum.
Post on https://www.facebook.com/CorelAfterShotPro if you want to get thier attention.
Is this the only way to submit bug reports to Corel??

I don not have a Facebook Account and I do not want,
so unfortunatelly I can not use this channel :(

pAt
You could try the Corel Support Service, Log-in to your Corel Account that was set up when you first purchased/regstered ASP, and see what options there are.
They will want to charge you if you are outside the 30 Day Free Limited Warranty Support period.

Unless someone from Corel chips in on this thread, Facebook is probably your only option. :(
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