Hi everybody!
I have pspx4 and pspx5 installed (for a few years now) and they are both running fine except that suddenly, in the last few days, when I click on help in pspx4(at top of page or individual dialog boxes) pspx5 opens up and then immediately crashes! when I click on help in pspx5, nothing happens. My default browser is and always was google chrome. I have been tempted to restore both programs to their original state, or even to reinstall both, but that is a lot of trouble without knowing if that will fix the problem. Anyone ever experienced anything like this, and if so, what is the solution?
Thanks!
Jaws
Can no longer access online help files pspx4-5
Moderator: Kathy_9
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jaws231
- Posts: 3
- Joined: Fri Apr 24, 2015 5:32 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Hewlett-Packard p7-1045
- processor: Intel Core i5-2390T CPU
- ram: 8.00GB
- Video Card: AMD HD 6450 512 MB DDR3
- sound_card: IDT 92 HD 73 E audio
- Hard_Drive_Capacity: 3.44 TB
- Monitor/Display Make & Model: HP 2511 Series Wide LCD Monitor
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rondo
- Posts: 268
- Joined: Fri Jun 06, 2014 9:51 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- motherboard: Gigabyte
- processor: Intel I5 6600k 3.5 GHz
- ram: 16 GB
- Video Card: Nvidia 1060
- sound_card: creative x-fi
- Hard_Drive_Capacity: 2TB
- Monitor/Display Make & Model: Asus ProArt
- Corel programs: PSP X6, X9, Aftershot Pro 3, Painter
Re: Can no longer access online help files pspx4-5
I just opened up my PSP X5, clicked on Help, under Help- and it opened my internet browser to the online manual for X5. No problems with program crashing. I also have PSP X2, X3 and X6 on my computer.
Sounds to me like some of your X4 and X5 program files have somehow gotten mixed up- I would do a clean uninstall using the cleanup tool listed at the beginning of this forum, and then reinstall. I don't think their is a simple way to fix your problem.
Sounds to me like some of your X4 and X5 program files have somehow gotten mixed up- I would do a clean uninstall using the cleanup tool listed at the beginning of this forum, and then reinstall. I don't think their is a simple way to fix your problem.