X8 transitions full of automatic generated Favorit Folders

[bpremium]

Hey there,

i have a strange problem. With every start my X8 adds a new empty Favorit Folder for Transitions. Now i have so many folders, that i can't read the original ones anymore due to no scroll bar. It can be seen on the screenshot below. Of course i can look for transitions via the "alle" (all) folder, but thats not handy.



I tried to find those favorit folders on my harddrive to delete them, but without success.

Has anybody a solution for that issue?

[lata]

Hi

Very strange, I don't recall that being reported foe X8, are you using the trial version or the full version?

You could try re-setting the library from Settings Library Manager, but I feel the problem will return and a re-install may be required?

Post updated

Your image shows an "ADD Folder" at the bottom of the list.
I do not see that on my program, I am unable to add / create a new folder within the transitions library.
So why is yours different?

[Ken Berry]

I too do not have that Add Folder option for transitions in my X8 64 bit Ultimate. I have difficulty believing Corel only put this in the German version, but stranger things have been happening recently with Corel...

[bpremium]

I have the full version for 64 bit.

As expected the favorites disappeared after resetting the library... and the add button, too (really strange)
But the problem returns as assumed.


I will try to reinstall in the next days.

[lata]

Hi

There is a process to reset the program to its default (as installed state), by re-naming the folder 18.0 to “18.0old”
A new folder 18.0 will be generated when running the program.

Add this text to the Start Search panel…. %appdata%
That should locate the roaming folder, navigate to :-

C:\Users\User Name\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\18.0

I notice your profile shows your drive as “G” and using 32 bit, is that correct, I assume the details are wrong?
You mention in your post “I have the full version for 64 bit.”

If you have not tried a re-install then I would do so. During uninstall choose to Remove all personal data....

If the problem persists I don’t think we are going to find the problem and you should contact Corel Support to fix this issue.