I bought by mistake X8 Pro and I wanted X8 Premium!
Any one know what do I have to do?
I have downloaded the programme and when installed it's X8 Pro...my mistake not making sure when I paid it...I know.
Any help?????
Help!!!
Moderator: Ken Berry
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alfons
- Posts: 178
- Joined: Tue Jan 08, 2013 12:07 pm
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- sound_card: Sound Blaster Audigy FX
- Hard_Drive_Capacity: 1TBSSD+4GB
- Monitor/Display Make & Model: HP 24Uh
- Corel programs: VS X4-X5-X8-X10-2018-2020-2022
- Location: Catalunya (Europe)
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BrianCee
- Posts: 5487
- Joined: Sat Jan 21, 2012 1:04 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- ram: 8GB
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- Monitor/Display Make & Model: HP
- Corel programs: VS X4,X5,X6,X7,X8, X9, X10, 2018 , 2019
- Location: London England UK
Re: Help!!!
Contact Corel customer service and tell them under their terms of sale you would like to request a refund of your money
What is your download file called - it should have the word Ultimate in it if it is the Ultimate version
When Corel agree your refund you can then order and pay for the "Pro ULTIMATE" version.
What is your download file called - it should have the word Ultimate in it if it is the Ultimate version
When Corel agree your refund you can then order and pay for the "Pro ULTIMATE" version.
-
alfons
- Posts: 178
- Joined: Tue Jan 08, 2013 12:07 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: i7 9700
- ram: 32GB
- Video Card: Gforce GTX1650
- sound_card: Sound Blaster Audigy FX
- Hard_Drive_Capacity: 1TBSSD+4GB
- Monitor/Display Make & Model: HP 24Uh
- Corel programs: VS X4-X5-X8-X10-2018-2020-2022
- Location: Catalunya (Europe)
Re: Help!!!
Thanks Brian
-
alfons
- Posts: 178
- Joined: Tue Jan 08, 2013 12:07 pm
- System_Drive: C
- 32bit or 64bit: 64 Bit
- processor: i7 9700
- ram: 32GB
- Video Card: Gforce GTX1650
- sound_card: Sound Blaster Audigy FX
- Hard_Drive_Capacity: 1TBSSD+4GB
- Monitor/Display Make & Model: HP 24Uh
- Corel programs: VS X4-X5-X8-X10-2018-2020-2022
- Location: Catalunya (Europe)
Re: Help!!!
In fact I meant to say X8Ultimate!