PSP X7 no longer runs; Entry Point Not Found

Corel Paint Shop Pro

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rglaus
Posts: 3
Joined: Tue Mar 10, 2015 5:15 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD_M32AD Rev
processor: 3.20 gigahertz Intel Core i7-4790S
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 3 TB
Monitor/Display Make & Model: Samsung 32" LN32C530

PSP X7 no longer runs; Entry Point Not Found

Post by rglaus »

Paintshop Pro X7 has been working great, but this morning I try to use it and get the message: "The procedure entry point __crtCreateSymbolicLinkW could not be located in the dynamic link library C:\Windows\SYSTEM32\MSVCP110.dll." This is the 64 bit version running on Windows 8.1. Any ideas? How can I get this thing running again?

I made sure I had the latest Service Pack 1 installed. The installer says there are no updates needed, so apparently SP1 is installed, but how do you know for sure if it is?

The 64 bit and 32 bit versions were installed together when I purchased PSP X7. The 32 bit version runs just fine; why not the 64 bit version? Also what benefit is there to running the 64 bit version vs the 32 bit version?

In any case I would like to get the 64 bit version running again. I can't believe how sucky Corel is about supporting their own products without charging outrageous fees! It just blows me away!
LeviFiction
Advisor
Posts: 6831
Joined: Thu Oct 02, 2008 1:07 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Alienware M17xR4
processor: Intel Core i7-3630QM CPU - 2_40GH
ram: 6 GB
Video Card: NVIDIA GeForce GTX 660M
sound_card: Sound Blaster Recon3Di
Hard_Drive_Capacity: 500GB
Corel programs: PSP: 8-2023
Location: USA

Re: PSP X7 no longer runs; Entry Point Not Found

Post by LeviFiction »

Looks like there is something wrong with your Microsoft Visual C++ runtime library.

Try installing this http://www.microsoft.com/en-us/download ... x?id=30679

Can't promise it'll fix the problem but it's worth a shot.
https://levifiction.wordpress.com/
rglaus
Posts: 3
Joined: Tue Mar 10, 2015 5:15 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC. K30AD_M31AD_M51AD_M32AD Rev
processor: 3.20 gigahertz Intel Core i7-4790S
ram: 12GB
Video Card: NVIDIA GeForce GTX 750
sound_card: NVIDIA High Definition Audio
Hard_Drive_Capacity: 3 TB
Monitor/Display Make & Model: Samsung 32" LN32C530

Re: PSP X7 no longer runs; Entry Point Not Found

Post by rglaus »

Thanks LeviFiction! Your suggestion solved the problem. I'm sure glad there are people like you around who understand what's going on behind the scenes. Thanks again!
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