Audio problem w/ VideoStudio X8

[lilybetz]

I just downloaded a trial version of Video Studio X8 and the audio for my MTS (AVCHD) files does not work. These same files sound fine in Windows Media Player. No problem with the sound on my computer otherwise. I have explored all the settings on the sound mixer and the volume controls within X8 and everything looks normal. If this question has been answered in another forum/feed, I would be grateful to be re-directed.

[Ken Berry]

Can you right click on one of your MTS clips in the VS timeline and copy ALL its Properties here, please, or take a screen grab of the Properties box and upload it here as an Attachment. Normally, however, many of us here use MTS/AVCHD with no problems...

[lilybetz]

Thanks, Ken. I notice from the threads that you are quite knowledgeable on this program.

Here are the details from one of the MTS files:

Video
Length: 30:52
Frame width: 1440
Frame height: 1080
Data rate: 7175 kbps
Total bitrate: 7431 kbps
Frame rate: 29 frames/second

Audio
Bit rate: 256 kbps
Channels: 2(stereo)
Audio sample rate: 48 kHz

No details for (1) Media; (2) Origin; (3) Content.

File
Name 01275.MTS
Item type: AVCHD Video
Size 1.5 GB

If there is any information missing that you need, let me know & I will take a second look. I highly appreciate your feedback.

[Ken Berry]

By the looks of those Properties, you have simply used the information provided by Windows. What I asked for was for you to click on one of the clips inside Video Studio's timeline or its library window, and copy the Properties from there. It would give an actual name to the format of the sound files. Can you also add any information about where the files came from -- if a camcorder, then please give the brand name and model number.

[lilybetz]

Try this, Ken. Thanks again.

File
File format: NTCS HDMV
File size: 1,680,864 (1.6 GB)
Duration: 1852.853 seconds

Video
Video type: H.264 Video, Upper Field First
Total frames: 55,530 frames
Attributes: 24 bits, 1440 x 1080, 16:9
Frame rate: 29.970 frames/sec
Data rate: Variable bit rate (Max. 16000 kbps)

Audio
Audio type: Dolby Digital Audio
Total samples: 88,937,472 Samples
Attributes 48000 Hz
Layer: None
Bit rate: 448 kbps

Sony camcorder: HR-SR12, 10.2 mega pixels still image recording.

[taxomator]

(I write with googletransl. sory for error)
Hello, I have the same problem.
All formats can be played except * and * .mts .mt2s
as we read no sound and not sent when rendering.

I have newly instaled all drivers newest.

I use a Panasonic HC-V727 to film

The data from the Tiimeline
File
File format: PAL HDMV
File size: 5,34mb
Duration: 9.12 seconds

video
Video type: H.264 video, Upper Field First
Total frames: 228 frames
Attributes: 24 bits 1920 x 1080, 16: 9
Frame rate: 25.000 frames / sec
Data rate: Variable bit rate (Max 16800 kbps.)

Audio
Audio type: Dolby Digital Audio
Total samples: Samples 437760
Attributes 48000 Hz
Layer: None
Bit rate: 384 kbps

hardware

Win 7 pro 64
AMD Phenom II 6 core
Geforce graphics GTX560Ti
board Gigabyte GA-970-UD3 vers 1.0
onboard realtek sound
ram 16gb

[catos]

Has Corel made any headway on this issue? I have the same problem, MTS clip properties listed in image below. Audio is fine for avi etc, but not MTS from my panasonic HD camera. Complete silence. I'd love to use this program for MTS editing but this stands in the way, advice anyone? thanks:

[dtvp]

If you guys are all running the trial, rather that the full version, then there are a number of features disabled. My guess is that Dolby audio is one of them.

[asik1]

I have Panasonic, I edit MTS's with X8, my audio is AC3.

[Ken Berry]

I'm afraid dtvp is right. A Corel exec informed us that they in effect have not provided any codecs in the trial version of X8 which require a licensing fee. The trial version can only use codecs which come as part of Windows. Since Dolby certainly requires a licensing fee even for trial versions, I too would have to say the trial version cannot handle Dolby audio, silly as that sounds. VideoHelp.com used to provide an AC-3 filter which allowed much earlier versions of Video Studio, back in the days when Ulead owned it, to play but not output in Dolby. In fact, I see it is still available: http://www.videohelp.com/software/AC3-Filter You could always give that a try... (Last time I think I made this recommendation was 10 versions ago with VS 8, when we had to pay $30 to get the Dolby module!!!)

But like asik, I can certainly verify that the full version of X8 will play and output in full Dolby audio...

[lilybetz]

I received the following info from Corel support ... and when I downloaded the codec it resolved my problem. Hopefully it resolves your as well.

---

Most of the issues clients undergo with no audio in their video clips, rightly spring from the fact that they do not have the proper codecs to decode the audio containers in their clips. With that, we typically tend to suggest or perform an installation of a package called K-Lite. This is a universal software package which contains the necessary decoders for a wide variety of file types, plus audio and video containers.

At this, I would suggest downloading the pack from the link below, installing, then restarting your system and trying the playback again.

http://www.free-codecs.com/K_Lite_Mega_ ... wnload.htm