Hi everyone,
My gf was working on an image, and had finally completed it. She had been saving if often, and working on it off and on for a few weeks. Now when either of us try opening it, we get the message that it cant be opened because the width and height are above 32,000 pixels. From the creation of the image, the resolution/size was never changed, so why would we only be getting this message now? I dont remember the exact size, but the image was around 3000x4000 pixels. I'm getting a thumbnail of the image in Windows explorer, and the image doesn't appear to have changed...
Is there anything I could do to bypass the 32,000 pixel limit and/or recover the image?
Thanks very much.
"The image width and height exceed 32,000 pixels."
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keenart
The last time you worked on the image you added enough additional pixels to exceed the 30,000 pixel limit. There is no way to bypass the limit, further compression or conversion to another file format with a converter will not help.
Almost all graphic progs have a 30,000 pixel limit on the file resolution and size, both make a difference. A few graphic progs on the Internet say they can exceed and push that limit to 32,000 pixels. Ordinarily you should get a warming message stating you’re about to exceed the pixel limit. If you ignore the message and save the image you will not be able to open the resulting saved image by any program that uses the pixel limit.
If you could get the graphic program to open the image you could downsample and downsize to get under the pixel limit.
You might do a search for a shareware program that can open a GIF at a maximum size of 32,000 pixels as there are a few. Otherwise you will have to start all over again, and this time keep track of the image size and do not exceed the 30,000 pixel limit.
Almost all graphic progs have a 30,000 pixel limit on the file resolution and size, both make a difference. A few graphic progs on the Internet say they can exceed and push that limit to 32,000 pixels. Ordinarily you should get a warming message stating you’re about to exceed the pixel limit. If you ignore the message and save the image you will not be able to open the resulting saved image by any program that uses the pixel limit.
If you could get the graphic program to open the image you could downsample and downsize to get under the pixel limit.
You might do a search for a shareware program that can open a GIF at a maximum size of 32,000 pixels as there are a few. Otherwise you will have to start all over again, and this time keep track of the image size and do not exceed the 30,000 pixel limit.
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GeorgeBW
Hi killshock,
12,000,000 pixels is a big image... Your PC monitor must be special to be able to produce that resolution.. most start to struggle after 1280 x 1024.
If you have Windows XP, you can try downloading the free TweakUI Power toys from Microsoft site. There is a feature in this group of applets that allows you to resize images without opening the file.. It can resize an image up or down to the size that the monitor screen resolution is set to, and provide it as a copy to the original file. Or you can select the advanced option of resizing the original file. I would try the copy option (default) first. This particular applet is placed in the context menu (Right click).. Set your screen resolution to 1280 x 1024 , and choose a value from the context menu that doesn't exceed the 32,000 pixel total. If it doesn't do what you want, the original file is still intact..
Good Luck
GeorgeBW
12,000,000 pixels is a big image... Your PC monitor must be special to be able to produce that resolution.. most start to struggle after 1280 x 1024.
If you have Windows XP, you can try downloading the free TweakUI Power toys from Microsoft site. There is a feature in this group of applets that allows you to resize images without opening the file.. It can resize an image up or down to the size that the monitor screen resolution is set to, and provide it as a copy to the original file. Or you can select the advanced option of resizing the original file. I would try the copy option (default) first. This particular applet is placed in the context menu (Right click).. Set your screen resolution to 1280 x 1024 , and choose a value from the context menu that doesn't exceed the 32,000 pixel total. If it doesn't do what you want, the original file is still intact..
Good Luck
GeorgeBW
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heinz-oz
George, I think you are getting mixed up, it's not the display that's causing this problem, it's the actual size of the image. My digi pix are 3456 x 2304 pixels and, when converting a RAW image to TIFF comes out to be 46,713KB in size. When opening that in PI it automatically displays at around 25% zoom.
I have never encountered this limitation and wasn't aware that it exists. I gather the image would have to be about 4000 x 8000 pixels to get to the size of 32,000 pixels.
I wonder if it is just a weird message with a totally different reason behind it?
I have never encountered this limitation and wasn't aware that it exists. I gather the image would have to be about 4000 x 8000 pixels to get to the size of 32,000 pixels.
I wonder if it is just a weird message with a totally different reason behind it?
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heinz-oz
For a test, I just opened one of my 3456 x 2304 pixel jpg's in PI 10 and resized it to 300 %. After a lengthy processing period, the image was displaid at 7% and measured 10,368 x 6912 pixels. Shortly after, PI became unresponsive, not allowing me to save or close the image.
Ctrl+Alt+Delete showed the program as not responding and a memory usage of over 900MB (did not take exact note of it).
I opened the same image again in PI and was asked by the program if I wanted to restore the previously unsaved image. I answered that with yes and my 10,368 x 6,912 pixel image opened again in PI. Go figure.
I closed it all and did another try, this time at 250% enlargement. The processing went a lot quicker and my image, size 8640 x 5760 pixels displayed at 9%.
I saved this as a jpeg (took a long time to complete), but complete it did, without any error messages. I closed PI.
The image opened without a hitch. Now that size is well above the 32,000 pixel "LIMIT" mentioned above, 49,766,400 pixels to be exact. What's happening here?
Ctrl+Alt+Delete showed the program as not responding and a memory usage of over 900MB (did not take exact note of it).
I opened the same image again in PI and was asked by the program if I wanted to restore the previously unsaved image. I answered that with yes and my 10,368 x 6,912 pixel image opened again in PI. Go figure.
I closed it all and did another try, this time at 250% enlargement. The processing went a lot quicker and my image, size 8640 x 5760 pixels displayed at 9%.
I saved this as a jpeg (took a long time to complete), but complete it did, without any error messages. I closed PI.
The image opened without a hitch. Now that size is well above the 32,000 pixel "LIMIT" mentioned above, 49,766,400 pixels to be exact. What's happening here?
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keenart
The maximum of 30,000 to 32,000 pixels and a maximum file size of 1.9 to 2.0 gig size is a 32 bit limitation. It isn’t the programs failure it is how the 32 bit OS operates.
From Microsoft:
32-bit programs still use the 4-GB tuning model (2 GB User and 2 GB Kernel).
64-bit programs use a 16-terabyte tuning model (8 terabytes User and 8 terabytes Kernel).
From Microsoft:
32-bit programs still use the 4-GB tuning model (2 GB User and 2 GB Kernel).
64-bit programs use a 16-terabyte tuning model (8 terabytes User and 8 terabytes Kernel).
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GeorgeBW
Heinz-oz,
Not confused... just puzzled why an image that size might be created.
I remember a while ago when I got a similar error message when trying to open a jpg.. only the message read "too many bytes" Obviously the file had been drastically increased to the extent that my software (Not PI) could not display it
The image was important to me, and I had read in one of the PC mags, that there were apps that could allow you to resize an image file without having to open it.. Such a feature is in the Tweakui Power toys add ins for Windows XP ...really developed for down-sizing files for Internet transmittal, I think. But, it worked... I was able to resize the image sufficiently to salveage a reasonable copy at 1280 x 1024.. which happened to be the native setting for my LCD display. I still have that massive jpg file somewhere, so the original isn't lost in case a better solution comes along in the fullness of time..
I can't recall how long it took to download the applets from Microsoft... but it certainly wasn't hours, and there are other useful little gizmos included in the group.... IMV well worth the trouble downloading... but the image resizer is very handy, and I use it all the time to reduce an image to handleable size when sending as an E-mail attachment..
Cheers
George
Not confused... just puzzled why an image that size might be created.
I remember a while ago when I got a similar error message when trying to open a jpg.. only the message read "too many bytes" Obviously the file had been drastically increased to the extent that my software (Not PI) could not display it
The image was important to me, and I had read in one of the PC mags, that there were apps that could allow you to resize an image file without having to open it.. Such a feature is in the Tweakui Power toys add ins for Windows XP ...really developed for down-sizing files for Internet transmittal, I think. But, it worked... I was able to resize the image sufficiently to salveage a reasonable copy at 1280 x 1024.. which happened to be the native setting for my LCD display. I still have that massive jpg file somewhere, so the original isn't lost in case a better solution comes along in the fullness of time..
I can't recall how long it took to download the applets from Microsoft... but it certainly wasn't hours, and there are other useful little gizmos included in the group.... IMV well worth the trouble downloading... but the image resizer is very handy, and I use it all the time to reduce an image to handleable size when sending as an E-mail attachment..
Cheers
George
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keenart
GeorgeBW, you have the Pro version of WIN XP, the Home version will not install the Power Toys. I tried several times, contacted Microsoft and they said, “Sorry the add-ons are for PRO XP only, the Home Version does not have the required support files.” I should have bought the PRO!!
Since I have used PSD for a long time I have always encountered the Pixel Limit, so early on devised a template of 720 dpi at 3 x 4 inch. This allows me to work very small at high resolution, so when the image is complete I just resample the image to 180 dpi or even 130 dpi, and the image size increases accordingly, for final printer output.
Just incase things get nasty, and to stay under the Pixel Limit, I have a copy of Imagener Professional to rescale at any resolution and size, and maintain image sharpness.
Since I have used PSD for a long time I have always encountered the Pixel Limit, so early on devised a template of 720 dpi at 3 x 4 inch. This allows me to work very small at high resolution, so when the image is complete I just resample the image to 180 dpi or even 130 dpi, and the image size increases accordingly, for final printer output.
Just incase things get nasty, and to stay under the Pixel Limit, I have a copy of Imagener Professional to rescale at any resolution and size, and maintain image sharpness.
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GeorgeBW
Hi Keenart,
Hmmm... Yes, you are absolutely right..
I build my own PCs and buy OEM stuff.. including the Pro version of Windows XP. I didn't know that Microsoft were making the destinction between Pro and HE. for these free downloads. A bit mean of MS eh? Particularly when PowerToys were freely obtainable for Win 98..
Do you get the impression that these features will not install to Home Edition, or is it that MS have just blocked the downloads..?
George
Hmmm... Yes, you are absolutely right..
I build my own PCs and buy OEM stuff.. including the Pro version of Windows XP. I didn't know that Microsoft were making the destinction between Pro and HE. for these free downloads. A bit mean of MS eh? Particularly when PowerToys were freely obtainable for Win 98..
Do you get the impression that these features will not install to Home Edition, or is it that MS have just blocked the downloads..?
George
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killshock
Hi everyone,
Thank you so much for your interest and quick replies. I was not expecting all this to happen within a day.
Just to clear up a few things:
So, I tried MS' image resizer from the Power Tools page and also Imagener Professional mentionned by keenart, but neither of these support the .ufo extention. They picked up all other "standard" file types right away (jpg, tiff, png, etc...).
So, I'm still open for suggestions on how this problem might be solved, but like I mentioned earlier, I'm starting to think that the image could be corrupt since it was fine for weeks, then one day I started getting that error message.
Thanks again for all your suggestions!
Thank you so much for your interest and quick replies. I was not expecting all this to happen within a day.
Just to clear up a few things:
The image was actually about 4000x3000 pixels. I've worked on images larger than that before without any problems. I'm suspecting also that the message has nothing to do with the error. Could the image be corrupt? The file size is about 44mb, which seems about right for an image of that resolution.heinz-oz wrote:I gather the image would have to be about 4000 x 8000 pixels to get to the size of 32,000 pixels.
I wonder if it is just a weird message with a totally different reason behind it?
It's an overlay for a scanned painting my gf made. It was scanned in a high resolution, so naturally, the overlay was made in a high rez in order to maintain quality.GeorgeBW wrote:Not confused... just puzzled why an image that size might be created.
So, I tried MS' image resizer from the Power Tools page and also Imagener Professional mentionned by keenart, but neither of these support the .ufo extention. They picked up all other "standard" file types right away (jpg, tiff, png, etc...).
So, I'm still open for suggestions on how this problem might be solved, but like I mentioned earlier, I'm starting to think that the image could be corrupt since it was fine for weeks, then one day I started getting that error message.
Thanks again for all your suggestions!
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keenart
killshock
You are way under the 30,000 2 gig file limitation with 4000 at 44m.
I can tell you that there is no longer any program on the Internet that support the UFO file format. The last converter just stopped support early this year. That is why I mentioned a Shareware program. Because of that I always make two files when I am working, a UFO and a backup PSD or other format.
The Imagener is an image resolution converter not a file converter, and does not support UFO, sorry I should have stated that better.
I would have to believe that you may have a file corruption, as you state. It sounds as though the File Header, but not the graphic is damaged. It is unfortunate, but PI will sometimes save to an incorrect format, with an unfamiliar file extension. This has happened to me many times in the past.
Unfortunately many File Recovery Services do not support UFO either. Here is a Recovery Service you can call and query. Ontrack Data Recovery 1-800-872-2599.
GeorgeBW
You can Download the Add-ons separately, but when you try to install to the, forgot the name, snap-in console, component manager, I am getting warmer; HE doesn’t have the same MFC console that PRO does.
I did a little finagling, and got one or two programs to work but the rest did not. BUMBER! Otherwise you pay MS $25 a minute to diagnose your problem, and that usually takes at least two weeks. So much for my Inheritance!
It took almost a year to find the problems with Reg Trackers and other 3rd Party Apps, so I would say if you can diagnose your own Problems, then get the PRO version. It is worth the extra bucks for solving problems.
Since I have to have several PC’s for my artwork I build my own also, and also use OEM. Unfortunately that is where the problem arises; there is always something that doesn’t want to integrate with the rest of the system. BUT, One of my 1.6 Gig AMD’s runs as fast as my neighbors P4 2.8 Laptop.
You are way under the 30,000 2 gig file limitation with 4000 at 44m.
I can tell you that there is no longer any program on the Internet that support the UFO file format. The last converter just stopped support early this year. That is why I mentioned a Shareware program. Because of that I always make two files when I am working, a UFO and a backup PSD or other format.
The Imagener is an image resolution converter not a file converter, and does not support UFO, sorry I should have stated that better.
I would have to believe that you may have a file corruption, as you state. It sounds as though the File Header, but not the graphic is damaged. It is unfortunate, but PI will sometimes save to an incorrect format, with an unfamiliar file extension. This has happened to me many times in the past.
Unfortunately many File Recovery Services do not support UFO either. Here is a Recovery Service you can call and query. Ontrack Data Recovery 1-800-872-2599.
GeorgeBW
You can Download the Add-ons separately, but when you try to install to the, forgot the name, snap-in console, component manager, I am getting warmer; HE doesn’t have the same MFC console that PRO does.
I did a little finagling, and got one or two programs to work but the rest did not. BUMBER! Otherwise you pay MS $25 a minute to diagnose your problem, and that usually takes at least two weeks. So much for my Inheritance!
It took almost a year to find the problems with Reg Trackers and other 3rd Party Apps, so I would say if you can diagnose your own Problems, then get the PRO version. It is worth the extra bucks for solving problems.
Since I have to have several PC’s for my artwork I build my own also, and also use OEM. Unfortunately that is where the problem arises; there is always something that doesn’t want to integrate with the rest of the system. BUT, One of my 1.6 Gig AMD’s runs as fast as my neighbors P4 2.8 Laptop.
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Re: "The image width and height exceed 32,000 pixels."
Hi keenart, I was reading this post because I have the same problem with de 32.000 pxl limit. I use psd vers 11 (cs4), for osx 10.5.4, it is powerpc architecture and I think it is 32 bit technology.
I can create images grater (more than) 32.000 pxl, but when I rasterize an illustrator file, I can't pass this limit, so I must to open by part a join it in photoshop.
This is a problem of 32/64 bit?
I'm from Argentina, my english isn't very good, sorry for the errors
Pablo
I can create images grater (more than) 32.000 pxl, but when I rasterize an illustrator file, I can't pass this limit, so I must to open by part a join it in photoshop.
This is a problem of 32/64 bit?
I'm from Argentina, my english isn't very good, sorry for the errors
Pablo