Paintshop Pro X5 Updates not available

Corel Paint Shop Pro

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rondo
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Paintshop Pro X5 Updates not available

Post by rondo »

On Corel's Patches and Updates page, Paintshop Pro X5 is listed, yet when clicking on a version like Service Pack 3 you get taken to a page with updates for X6, not X5-

http://howto.corel.com/index.php/Corel: ... %20Updates

Corel website for Patches and Updates, as well as the Knowledgebase is a complete disorganized mess with incorrect links etc. Really really tired of the sloppy work by Corel in maintaining any of their support areas.
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hartpaul
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Re: Paintshop Pro X5 Updates not available

Post by hartpaul »

Yeah I wondered about that, but check the heading where it says Paintshop Pro X6.
Just beside it are tabs for X7 (left) and X5 and X4 (right). They are well ordered and the only problem is the landing target.
When I clicked the X4 SP3 it landed on the X5 downloads. Would be better to have a statement included there to say Choose your update.
I suspect the previous page will be removed and when you go for updates this will be the new landing page .
I see mentioned somewhere else when checking history of orders a note that they are moving to a new platform so ther may be some problems at various places.
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
rondo
Posts: 268
Joined: Fri Jun 06, 2014 9:51 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte
processor: Intel I5 6600k 3.5 GHz
ram: 16 GB
Video Card: Nvidia 1060
sound_card: creative x-fi
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Asus ProArt
Corel programs: PSP X6, X9, Aftershot Pro 3, Painter

Re: Paintshop Pro X5 Updates not available

Post by rondo »

Thanks, I found it. Confusing the way Corel Patches and Updates is layed out.
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