Bug. 100% repeatable crash

[gregglee]

I haven't used ASP for a while, but got a discounted upgrade bundle offer from Corel so bought version 2. (2.1.1.9x64) Windows 7-64.
Checking APS2 for changes I discovered an odd bug. Has anyone else run into this?

With an image displayed, if I uncheck "impulse Noise Removal" ASP2 always crashes, either immediately or in a few seconds. The only notification is the standard Windows program not responding pop-up window with choices for close, wait, or submit to windows error reporting. Resource monitor shows no activity for ASP2 in CPU or drives. Users\....\AppData\Local\Corel\AfterShot 2\CRASHLOG is empty.

APS2 generates no warning or error message. When restarted ASP2 asks whether to resume or start clean. No other message.

Occurs with raw files from Sony A99, 900, 700, Minolta 7d cameras. These range in size from 24mp to 6MP size.

I don't have other brands to check.

[dFlyer]

Hi Gregg

I also use Sony but couldn't reproduce the crash. I'm on linux so it may only be a windows bug.

[afx]

OpenCL active?

cheers
afx

[gregglee]

OpenCL active?

Yes

[afx]

So the next obvious step is trying to disable it...

cheers
afx

[gregglee]

So the next obvious step is trying to disable it...

ASP2 openCL=off does prevent the crash. So that confirms it's an ASP2 bug.
As does the fact that the crash does not happen in ASP1.

BTW ASP2 openCL=off incurs a 40% penalty in batch processing speed.

[afx]

OpenCL is quite borked in AS2. Better spend money on the CPU.
The recent Haswell-E series has a nice entry level hexcore i7 that is finally affordable

BTW ASP2 openCL=off incurs a 40% penalty in batch processing speed.

You either have a very slow CPU or a an above average GPU...
On my old Quad Phenom it was 25%, on my new toy I expect switching OpenCL on will result in a speed penalty. have not had time to check that yet.

cheers
afx

[gregglee]

You either have a very slow CPU or a an above average GPU...

Why speculate? My system specs are sitting there to the right of posts. There is no field for the system drive, which is a Corsair Neutron GTX SSD.

Core i7 6x's score higher than my setup on most tests. But that's about it, other than multi cpu server/workstation setups. GPU is mid range to a gamer, but per NVIDIA higher would not help photo or video processing.

I did notice that with openCL=off, CPU load is higher. Batch time per image for 24MP images is 0.26 seconds with OpenCL=on and 0.36 seconds with it off (82 image batch).

[kcam]

AfterShot2 Pro version 2.1.2.10 x64 on OS X

I just registered to investigate this exact bug. Deselecting "Raw Impulse Noise Removal" results in an exception which crashes the application; this only occurs when OpenCL acceleration is enabled, and happens with both the HD 4000 and GT650M GPUs available on my machine. 100% repeatable. Given this bug exists on both Windows (as per OP gregglee) and OS X, I think it is fair to conclude it is an ASP2 bug.

These are a couple of excerpts from the crash-log generated by OS X:

Code: Select all

Process:               Corel AfterShot 2 (64-bit) [769]
Path:                  /Applications/Corel AfterShot 2 (64-bit).app/Contents/MacOS/Corel AfterShot 2 (64-bit)
Identifier:            com.corel.AfterShot2_64
Version:               2.0 (2.0)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Corel AfterShot 2 (64-bit) [769]
User ID:               501

Date/Time:             2015-02-10 12:58:31.664 +0000
OS Version:            Mac OS X 10.10.2 (14C109)
Report Version:        11
Anonymous UUID:        XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Sleep/Wake UUID:       XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Time Awake Since Boot: 3600 seconds
Time Since Wake:       1900 seconds

Crashed Thread:        16

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000004

Code: Select all

Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E4D3136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E4D3136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: INTEL SSDSA2CW160G3, 160.04 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

[benoitgphoto]

AfterShot2 Pro version 2.1.2.10 x64 on OS X

I just registered to investigate this exact bug. Deselecting "Raw Impulse Noise Removal" results in an exception which crashes the application; this only occurs when OpenCL acceleration is enabled, and happens with both the HD 4000 and GT650M GPUs available on my machine. 100% repeatable. Given this bug exists on both Windows (as per OP gregglee) and OS X, I think it is fair to conclude it is an ASP2 bug.

These are a couple of excerpts from the crash-log generated by OS X:

Code: Select all

Process:               Corel AfterShot 2 (64-bit) [769]
Path:                  /Applications/Corel AfterShot 2 (64-bit).app/Contents/MacOS/Corel AfterShot 2 (64-bit)
Identifier:            com.corel.AfterShot2_64
Version:               2.0 (2.0)
Code Type:             X86-64 (Native)
Parent Process:        ??? [1]
Responsible:           Corel AfterShot 2 (64-bit) [769]
User ID:               501

Date/Time:             2015-02-10 12:58:31.664 +0000
OS Version:            Mac OS X 10.10.2 (14C109)
Report Version:        11
Anonymous UUID:        XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Sleep/Wake UUID:       XXXXXXXX-XXXX-XXXX-XXXX-XXXXXXXXXXXX

Time Awake Since Boot: 3600 seconds
Time Since Wake:       1900 seconds

Crashed Thread:        16

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000004

Code: Select all

Model: MacBookPro9,1, BootROM MBP91.00D3.B08, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.1f175
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E4D3136
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x43543130323436344246313630422E4D3136
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.15.159.13.12)
Bluetooth: Version 4.3.2f6 15235, 3 services, 27 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: INTEL SSDSA2CW160G3, 160.04 GB
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 25.1

I got this crash too today for the first time (first time because I unchecked the Raw Impulse noise by accident). 100% repeatable when rebooting ASP2 and unchecking the Raw impulse noise box. I have a HD 4000 on a 2.3 i7 with 16 GB RAM. Now strangely enough tonight, I am trying to repeat the crash and I can't get it to crash. Everything works fine...

[sarthak]

This is indeed reproducible as ASP2 crashed when I turned off Raw Impulse Noise Removal.

This is on a Mac Pro 8 Core with an ATI 5870 (OpenCL ON and set to Standard). However, for my situation, OpenCL enabled just results in a whole lot of crashes at random.