Multi trim & rendering HD video Program stops working

[woodgnome125]

When editing or rendering HD video (file type .m2ts) VS XY stops working with - "Corel Videostudio has stopped working. A problem caused the program to stop working. Windows will close the program and notify you if a solution is found"

Looking at the error log finds this always with the H264VDec.dll file as the fault path

Faulting application name: vstudio.exe, version: 17.1.0.22, time stamp: 0x538721fe
Faulting module name: H264VDec.dll, version: 5.4.0.4, time stamp: 0x5268ada6
Exception code: 0xc0000005
Fault offset: 0x00000000000d8af2
Faulting process ID: 0x18f0
Faulting application start time: 0x01d029cd6a110352
Faulting application path: C:\Program Files\Corel\Corel VideoStudio Pro X7\vstudio.exe
Faulting module path: C:\Program Files\Corel\Corel VideoStudio Pro X7\Common Files\MPEG\H264VDec.dll
Report ID: 039e8c5d-95c1-11e4-87b6-3085a99598ce
Faulting package full name:
Faulting package-relative application ID:


Paul

[lata]

Hi Paul

Welcome to the forums.......

I use MTS files from my Panasonic HD camcorder without problems.

Do you know if your project properties match your video files properties.?

Go to Preferences f6 , check the option to Show Messages when…….
Start a new project
Add/insert your video to the top timeline, you should receive a message to match your properties , choose yes/ ok.

I don’t use multi trim, but prefer to use the scissors directly on the timeline, cutting and deleting unwanted frames.

You don’t give any properties of your video files other than they are m2ts, please right click a clip in the timeline and select properties, what are they?
You could screen grab that panel, (alt+ Prt Sc to copy) save as jpeg image and attach to your post.

[woodgnome125]

Hi Trevor

File properties attached.
I have tried turning of the Proxy facilities as well as your suggestion. Also exited some programs which could cause a conflict e.g Copernic all to no avail.

Paul

[lata]

Hi

Are you having problems with all your video files. This one is quite long at 2,8 hrs although I don’t quite understand the properties.

The files size seems small given that it is encoded using 20000kbps, I would have expected about 6 Gb per hour,
That would make your clip 15Gb something just does not add up.

Was this file rendered using Video Studio?

[woodgnome125]

Hi

It started life as a .ts file captured from a TV tuner in the PC. The file size was about the same.

the ts file caused VS to crash almost immediately and was rendered by Nero Video. Unfortunately the original file was lost.

testing with a fresh capture results in the same symptoms and crashes.

Nero seems to handle the video fine but is a real pain to use

Paul

[lata]

Hi Paul

First I do not see TS types listed as one of the programs supported input formats:

As far as I know TS types are more suitable for transmission rather than editing, so yes I guess you will have to convert to a more editable format.
Unless your tv tuner can be set to capture other formats?

Converting to mts or m2ts should be ok but try using Mpeg2 instead of H264, I think TS uses Mpeg2?
I found a converter called Format Factory, a little old looking as things go but seems to do a good job.
Take care when installing as it tries to install other unwanted bits and pieces.......

If you are able to capture a short sample, upload to Windows One Drive I can try on my pc.