Can not clean install X6 on new PC...

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sealilly
Posts: 92
Joined: Mon May 06, 2013 9:30 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideostudioPro Ultimate 2021
Location: USA

Can not clean install X6 on new PC...

Post by sealilly »

Upgraded new PC (another Windows 7 machine) and had initial problem installing my X6 as computer rebooted during install. I deleted using Windows Program uninstaller. Now when I run the install disc, it goes directly to asking me if I am sure I want to UNINSTALL. I have tried uninstalling, but I get the error "this is for programs that are already installed". I have searched the forums and found an X7 cleanup file and ran it, but same problem. I tried installing to different folder, but no joy. I then tried downloading and installing the X7 trial version and that has installed perfectly. Any thoughts or ideas?
bobp
Posts: 55
Joined: Thu Jan 01, 2015 7:17 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI MS-7519
processor: 9550 Core2-Quad core
ram: 8 GB
Video Card: Nvidia Gforce GTX-260
sound_card: On board HD audio Dolby 7.1
Hard_Drive_Capacity: 750 GB
Monitor/Display Make & Model: Samsung SyncMaster

Re: Can not clean install X6 on new PC...

Post by bobp »

The second page of this thread has an x6 clean up file, though at this point it may not work either.

http://forum.corel.com/EN/viewtopic.php?f=1&t=55580

I would suggest getting Ccleaner from Piriform and use it to clean your registry. Run it until no more issues are listed.
I am troubled by the restart during installation. Random shutdowns could mean other problems.
Keep us posted.
sealilly
Posts: 92
Joined: Mon May 06, 2013 9:30 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
Corel programs: VideostudioPro Ultimate 2021
Location: USA

Re: Can not clean install X6 on new PC...

Post by sealilly »

That was it Bob, Thank you so much. I was foolishly installing several programs at same time, that's why I had the initial shutdown that cause the problem. Now that I have X7 installed for 30 days, I will take it for a test spin. Thank you again for the post and the link !!
bobp
Posts: 55
Joined: Thu Jan 01, 2015 7:17 pm
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: MSI MS-7519
processor: 9550 Core2-Quad core
ram: 8 GB
Video Card: Nvidia Gforce GTX-260
sound_card: On board HD audio Dolby 7.1
Hard_Drive_Capacity: 750 GB
Monitor/Display Make & Model: Samsung SyncMaster

Re: Can not clean install X6 on new PC...

Post by bobp »

Great!
Thank the posters in that thread.
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