won't upoad photos

Corel Paint Shop Pro

Moderator: Kathy_9

Post Reply
Kinz
Posts: 21
Joined: Sun Jul 15, 2012 9:04 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus P5K-E
processor: Core 2 Duo
ram: 4gb
Video Card: nvidia 512mb
sound_card: on board

won't upoad photos

Post by Kinz »

When I plug the camera in, it acts like it's loading the photos, but at the end it says "command could not complete because the document type is unsupported". They are JPG and RAW files from a Nikon camera! What's the problem?
rondo
Posts: 268
Joined: Fri Jun 06, 2014 9:51 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Gigabyte
processor: Intel I5 6600k 3.5 GHz
ram: 16 GB
Video Card: Nvidia 1060
sound_card: creative x-fi
Hard_Drive_Capacity: 2TB
Monitor/Display Make & Model: Asus ProArt
Corel programs: PSP X6, X9, Aftershot Pro 3, Painter

Re: won't upoad photos

Post by rondo »

You can't import photos or download them from a camera into PSP, you have to use a separate program. Bundled with older versions of Corel PSP is the Corel Photo Downloader, which may not recognize some RAW files on newer cameras (in my case the Sony A57).
Your error sounds like whatever program you are using can't recognize the files.
Best bet is to use Nikon's software to download your photos from your camera since you have RAWs. If it didn't come bundled with your camera you can probably download it from Nikon's website.
Kinz
Posts: 21
Joined: Sun Jul 15, 2012 9:04 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus P5K-E
processor: Core 2 Duo
ram: 4gb
Video Card: nvidia 512mb
sound_card: on board

Re: won't upoad photos

Post by Kinz »

That's kinda dumb. When did that stop happening? I used PSP x4 for years and it works fine in that. I guess I'll figure out something.
MarkZ
Posts: 1080
Joined: Sat Feb 05, 2011 10:41 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Intel DQ67SW desktop
processor: Intel Core i7 i7-2600 3.40 GHz
ram: 8 GB
Hard_Drive_Capacity: 500 GB
Monitor/Display Make & Model: LG Flatron E2241
Corel programs: PSP 2018 X9 X8 X7 X6 ASP3 ASP
Location: Toronto

Re: won't upoad photos

Post by MarkZ »

Kinz wrote:That's kinda dumb. When did that stop happening? I used PSP x4 for years and it works fine in that. I guess I'll figure out something.
If you want to download directly from the camera then keep using PSP4 (or Picasa or . . .) and then work on them ins X7.
Mark
Kinz
Posts: 21
Joined: Sun Jul 15, 2012 9:04 pm
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Asus P5K-E
processor: Core 2 Duo
ram: 4gb
Video Card: nvidia 512mb
sound_card: on board

Re: won't upoad photos

Post by Kinz »

Or, in X7 (and I just figured this out), click 'File', 'Open', 'My Pictures' in (in a Windows menu), go to the folder with the photos you're looking for, right click that folder, then left click 'Browse With Paint Shop Pro X7'. It makes a folder with that date under 'Collections', and opens all the photos. Very simple. Then you can adjust, edit, any photo you want. And they are all saved in PSPX7. X4 did this automatically.
User avatar
hartpaul
Advisor
Posts: 2893
Joined: Tue Mar 20, 2012 3:38 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P7P55D STRIX B240F GAMING
processor: IntelCore i7 7700 3.60 Ghz
ram: 8 Gb
Video Card: Nvidia GeForce GTX 1050
sound_card: Nvidia High Definition Audio
Hard_Drive_Capacity: 1000 Gb
Monitor/Display Make & Model: AOC
Corel programs: PSP8,X2 to X9,2018,2019,2020
Location: Australia

Re: won't upoad photos

Post by hartpaul »

Be careful there. It may be regarding the images on your camera as if they were on a separate hard drive and not actually loading the images onto the computer. I would hate to think that you then deleted the images / overwrote them on your camera and found that you had lost them altogether.
Do some testing . if you have some spare cards for your camera start with a fresh card, format it in camera, take a couple of pictures that won't matter if they are lost.
Do your thing to see those images in Collections. Then close PSP, disconnect camera , format the card and take another couple of different shots.
Reconnect all up again and run PSP and check if the new images are there and then see if you can find the older images and can work with the full size images.
If you can find them then they must have been loaded into your computer, If not then what was loading was some thumbs of those images and the full size images remained on your card.
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
Post Reply