X7 crashes immidiately after start

Corel Paint Shop Pro

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dieter59
Posts: 19
Joined: Tue Dec 11, 2012 6:26 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit

X7 crashes immidiately after start

Post by dieter59 »

I run PSP X7 on Win 7 64bit. After selecting the "Tags" item X7 crashes and windows asks me to exit X7 or looking online for a solution. This happens everytime I try to start the 64 and the 32 bit version. Working is not possible. Any idea anyone?
Kathy_9
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operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
processor: 8th Generation Intel Core i7 8700 3 20 GHz
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Re: X7 crashes immidiately after start

Post by Kathy_9 »

I don't have an answer but I do have a question. Does this only happen when you select tags?
PSPX9 | PSP2020 | PSP2021| PSP2022 | PSP2023 & PhotoMirage installed; PSPX | PSPX2 thru PSP2019 owned but not installed
http://www.flickr.com/photos/37153430@N03/
dieter59
Posts: 19
Joined: Tue Dec 11, 2012 6:26 pm
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit

Re: X7 crashes immidiately after start

Post by dieter59 »

I once selected tags then x7 crashed and after that it crashes all the time I think because "tags" are selected and x7 always starts at the point you ended the the software. I got a great recommendation to delete all entries in AppData/Local/Corel PainbtshopPro/17.0. The effect is that the software starts again and ALL of my tags, ALL my star rating and Location Data is gone. I've more ´than 30,000 pictures - I'm so happy Corel! Now it's really time for Lightroom
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