PSPX7 and Canon scan

[leifjoha]

I have problems with scanning with Canon 9000F Mark II.

I know I shall use 32bit version, I can start scanning but after 2-3 scan the Canon scanning windows freeze.

I can make so many scans I want with Irfan View or direct from Canon buttons no problems - conclusion there ist a problem with PSPX7. With PSPX6 no problems

Perhaps somebody from the support read this

leifjoha Denmark.

NB I have used PSP for more than 10 years, but with the new support policy from Corel, I am trying to learn the Gimp

[Ken Veal]

Have you checked to see if you have the latest driver for your scanner ?

[kvgelder]

It seems more serious: I have the same problem with a Canon 9000F (not MII) and the latest driver. With PSP 6 it takes a bit longer, but the program also stops. No problems with Photoshop Elements or IrfanView. The solution must come from Corel.

[Ken Veal]

Speak to Canon support, they have been very helpful to me in the past.

[pearson100]

I also have a problem with PSPX7 and scanning with a Canon:
http://forum.corel.com/EN/viewtopic.php?f=56&t=54543

[Ken Veal]

Have you tried disconnecting the scanner usb cable whilst the power is on for a minute or 2 and then reconenct and try again ?

[leifjoha]

Have you tried disconnecting the scanner usb cable whilst the power is on for a minute or 2 and then reconenct and try again ?

No - and I don't want to do so. This is as I write a problem for Corel not me. The Canon driver functions well with Irfan View and with the Canon program. I have paid for the PSPX7 program. There are also other small problems - sometimes the new window for 'Smart Photo Fix' lost the right instrument panel - sometimes the 'Save as' freeze.

Please 'dear' Corel a 'Service pack 1' is needed.