Video Studio Pro X7. CRC errors

[mal1938]

I receive CRC Error each time I try to install VSP X7. I downloaded Corel VSP X7 at different intervals. I tried 2 different computers (Windows 7 and Windows . The messages are noted below. I have looked at Windows forums. I used Microsoft Fix it tool. I have exhausted my attempts. I look forward to comments and solutions. Thanks

1 CRC Error. The file;\program files(x86)Corel Video Studio Pro X7 Setup Files\Setup\Contents64.msi doesn’t match the file in the setup’s.cab file. The medium from which you are running the setup may be corrupted; contact your software vendor.

2 CRC Error. The file;\program files(x86)Corel Video Studio Pro X7 Setup Files\Setup\Contents64.msi doesn’t match the file in the setup’s.cab file. The medium from which you are running the setup may be corrupted; contact your software vendor.

3 CRC Error. The file;\program files(x86)Corel Video Studio Pro X7 Setup Files\InstallCode.DLL doesn’t match the file in the setup’s.cab file. The medium from which you are running the setup may be corrupted; contact your software vendor.

Mal1938

[asik1]

No much extraordinaire help here, you must try till you get full good continues download.

[mal1938]

Thanks asik1. I have downloaded several times directly from Corel site. A friend commented that there have been problems since SP1 was issued. (Perhaps someone here may have a comment)

My friend suggested I try older version from SOFTTONIC site.

I have tried different down loads on computers with Windows 7 and Windows 8 (eight). Mal1938

[mal1938]

Hi asik1,

Thanks for suggesting I get continuous download/file. I downloaded EXE files twice. (For VSPX7 Ultimate, Aftershotpro2, Motion Studio3D) I looked at the size of the files. The second download has the same size files as the first download. When I tried to install from the second download, I received CRC Errors, same as before. There was one exception. Motion Studio 3Dwith the first install said the file was corrupt. With the second download, Motion Studio 3D gave CRC error. I contacted Corel. I have been asked to download in SAFE MODE. That is what I am doing on my other computer right now. In my case the CRC errors show up on one computer on two disks. It is unlikely that both these disks have a problem. On the second computer also, the CRC error comes up.

I obtained TRIAL version of VSPX7 from a re-seller's site. It loaded first time. No CRC error.

With COREL I received CRC error from the TRIAL version (1-11-2014) as well as the PAID version (21-11-2014). With the PAID version, I have been able to raise the matter with COREL. Mal1938

[lata]

Hi mal

For what its worth Corel did alter the trial version from the original. That was the full version at 1,827,562Kb (1.8Gb) (64Bit) at least that’s what I see.
The new trial is only 814,003Mb ( 0.8Gb) a cut down version.
So not surprising that it may be different from sellers site?

When you purchased did you receive one file at 1.8Gb or two smaller files. One for installing the program and the second for extra content. My program installation file is called VSX7_Ultimate_PF.exe.

A third file would be provided for the Ultimate version maybe called Ultimate Bonus file, that installs the ProDad extra plugins etc.

You do mention three programs can we assume you have purchased one of the Bungled offers, upppps that should read Bundled offers.

You have done right in raising the matter with Corel, good luck with that?

[mal1938]

Hi Lata,

It is always good to read your input.
Here is a document showing file sizes. File sizes are larger than you quoted. But I am getting CRC Errors. I have been told to download exe files in SAFEMODE.

I wish to persist because Corel is easier than some other softwares. I had a visit from a friend who uses Power Director. He said that Power Director and Corel VSPX have lots of common features. (Perhaps outsourced to the same programmers)

I tried 2 downloads. In one download it said the source file is corrupt.

I have formatted a disk Now just have Windows 7x64 and Office 2007. I hope fresh installation of Operating Software helps.

Mal1938.

[lata]

Hi

The Bonus files sizes are exactly the same as my copy.
The VSX7_Ultimate 32 and 64 bit are a little larger than my copies, a little strange, if the download did not complete successfully you would expect a smaller file.
Corel must have updated the original downloads, I wonder if they have included SP1 in their latest versions.?

I assume you are getting the same error when trying to install the 32 bit version as well as the 64 bit version?

Maybe you should ask Corel to provide Disc Versions of the software, that will rule out downloads

[mal1938]

Hi Lata,

I have downloaded VSX7 Ultimate 6 times. All files are the same size. With different down loads, there are 2 errors to report. Image is corrupt or CRC error.

I have downloaded on 2 different computers. I have downloaded in normal manner and in SAFE MODE. I have attempted to install normally and in SAFE MODE.

Your question about 32 bit is very interesting. I had considered that my computer might run 64 bit Windows but may not support some 64 bit software. Hence I tried to install 32 bit. Same results.

I have also tried 2 Disks on the same computer.

I was told that they do not supply boxed product for Asia Pacific. I am in Australia.

I had inquired about SP1. I was told that SP1 is included in the Package. Hence you are right. Regards. mal1938

[lata]

Hi

It does seem you have covered all aspects with downloads etc.

I assume you have Anti Virus programs running, have you tried disabling that program, maybe the program is automatically quarantine one or more files when running the VS installers extraction process.

Although you have tried on two pc, unless they have the same anti virus

Just a thought.

SP1, the forum have had some problem reports regarding SP1, for me it works ok others have problems, but then I am not using the new VSX7 version with SP1 included.

I wonder if Corel could allow you to download the original without SP1

Clutching at straws here I’m afraid…..

[mal1938]

Hi Lata,

Windows 7x64 and Windows 8x64 disks are new installations. (Thanks to Microsoft. No problem Activating. Old Acronis Image did not work))

Disks have Windows, Office 2007, Firefox, CCleaner, Acronis

I removed Kaspersky. I have not installed any antivirus yet.

I will have learnt something in the long run. I have three Support Cases from Acronis. Main advice is download in Safe Mode. Install in Safe Mode. The upside is that I am getting links to what I would not normally look or search for. I have learnt two ways to get into SAFEMODE. One with F8 key and other by using start and typing msconfig. So there is some education on the side.

I have been asked for WinAudit. It should only show Operating System, Office 2007, and other 2 or 3 Softwares.

I can install without connection to the internet. Hence there is no chance of outside infection.

As you said, I will ask for a copy of the software without SP1. Good Idea. Thanks. This should eliminate one more likely cause.

Thanks mal1938