Videostudio X7 - Crashes and Render Issues

[sainesy]

I generally use VS once or twice a year - usually to compile holiday movies. Last year (using X5) created an hour long video with transitions and titles etc. Rendered and have a great holiday memory...

this year when I tried to render holiday compilation I encountered two issues:
1. When rendered the video produced wasn't smooth - very clippy movement so I tried to redo changing performance setting etc. which lead me to problem 2..
2. Crashing - I couldn't render full video at all - got to 3% and VS crashed.

Decided to upgrade to X7 (had trialed back in Jan anyway) but I have the same problem. Have tried different clip (just two to see if it works) and I can render sometimes but always the quality is not a good as original individual clips.
Have contacted Corel support with my 30 days warranty and provided logs, setup files even video clips - tried lots of different things but no luck so far. re-installed SW

Anyone else had issues with rendering and crashes - I'm at a lose. I can play the clips in windows media player but when I play in VS they do look so smooth ?

Crash:
The program vstudio.exe version 17.1.0.22 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1d04
Start Time: 01cff14df98bee54
Termination Time: 48
Application Path: C:\Program Files\Corel\Corel VideoStudio Ultimate X7\vstudio.exe
Report Id:

[Ken Berry]

What equipment did you use to film the video in this project? Has it changed (e.g. upgraded) since last year's project?

What are the Properties of the video? Right click on one of the clips in the timeline and copy ALL of its Properties here, please. Do the same with each type if you have video from more than one source in the project.

And we probably need more information about your computer's CPU which you did not include in your Profile. Go to Windows Control Panel and select System and that will tell you what CPU you have.

[sainesy]

Hi Ken

So I have solved the crashing problem thanks to the Corel Support team. After a number of emails seems that the problem I was having was related to X7 and SP1. I was advised to uninstall Videostudio, Smart
Sound, and the Smartsound Common Data and reload the software - a new version from an FTP link. After doing this I'm able to render old projects with no crashes.

What I'm still looking into it the smoothness of rendered projects - tring to see if I can improve this using the Performance setting and/or different output formats.

Will keep you posted

[JackTheBear]

X7 has been a really nice upgrade
I am having a rendering problem
I am trying to output a file with video and jpg's at the end of the video portion
The video renders and then the program stops at the end of the video and does not do the JPG's
I suspect the JPG's might be too large - The video completes without the jpgs just fine.
Perhaps there is a size limit to the individual jpgs that I have forgetten.
Thanks to Ken and staff.

Jack the Bear

[Ken Berry]

I'm not aware of any size limit on jpegs, and if there is, I am sure someone will jump in here and correct me. But in any case, have you tried reducing the size of the jpegs?

Can you also give us a bit more information on your workflow? What format is the new video file you are trying to create? Are the jpegs in the main timeline right after the video clip? Is any part of the timeline highlighted by bright yellow markers at each end and a yellow line along the top and bottom? (I ask the latter since it is possible that if the video clip is highlighted/selected, you are only rendering that part of the project...) And can you confirm you are only trying to produce a video file and not a disc...?

[JackTheBear]

will check when i get a chace. thanks for your service to us faithful video studio users

[JackTheBear]

Hello Ken
As you know I have been a long time user of Video Studio ALL versions and upgrades. Version 7 does not disappoint - ALWAYS an issue. No project every goes as planned. Now that I am done with that.

The jpeg's are at the end of the video files.
I reduced the size of the jpgs
Spent another hour or so redoing the project
Am rendering it in the H.264 mode so I can burn a blu ray disc with just one file
This latest attempt to render the video worked half way thru the jpgs and then quit.
It saved the video file with thru the jpgs it felt like converting and then quit.
There is no explanation - Just tells you the program has a problem (just like all previous versions of video studio)
You ask "Is any part of the timeline highlighted by bright yellow markers at each end and a yellow line along the top and bottom?
I haven't a clue to any bright yellow markers and could send you a "snip" of the time line with the video and jpgs on same.
I suspect the program can't handle anymore than 100 jpgs or so.
I have built and worked with computers since the Atari came out and Video Studio is by far the most frustrating program I have ever had to work with.
Thanks for listening - Just frustrated. Always expect something bad to happen and it usually does.
JackTheBear

[JackTheBear]

Just noticed THIS program did not pick up a chance to the computer
Using Windows 7 Ultimate NOT XP
The main thing that is most frustrating about the Video Studio series is the TIME on puts in to creating a project and then to have the software not perform the operations. Thanks Vic

[canuck]

There is no limit to the number of jpgs you can use.
What happens if you just use the jpgs for a test burn to a file? Where did those jpgs come from? Have they been edited with some program?

What does this mean: "Just noticed THIS program did not pick up a chance to the computer "?

[JackTheBear]

Please disregard the "Just noticed THIS program did not pick up a chance to the computer." Have fixed that.

Re rendered the project on SSD drive to see if maybe a different drive would work - Not a chance. It did the video portion of the project OK and then did about a 1/3 of the 180 jpg photos at the end. Stopped in the same place twice. I don't see any anomalies in that jpg or the one after it.
There must be a limit to the number of jpg files you can place on the project, but only I have hit that wall. It has happened to me before. So now I guess I will just have to cut the number of files - It only renders an 16 minute video - I guess the question now is will I be an even bigger sucker and buy 8 like I have with 5 6 and now 7. I always believe it will get better, but it never does.

Thanks for your assistance.

I batch compressed the jpg's with Photo X3 - They are about 80 - 120 k. If you know of a program that would actually work send me a ( Private Message for contact details) Thanks

Post edited by Lata Admin

[JackTheBear]

Tried to do an AVCHD DVD - quit 36% thru - never got to DVD. This program is soooooooooooo bad..

[canuck]

Why did you compress the photos? I know that modifying photos can change and corrupt the EXIF metadata file so that it causes video programs to crash/hang. I have experienced this with several video programs.

Have you bothered to create a project with just the photos? You said that the program crashed/hung in the same place. Doesn't that indicate a problem with the photo at that point?


I have created/tested projects with up to 1000 photos - no problems

[JackTheBear]

Converted the original jpeg files to PNG files (which are much larger) ran the program on them and it did not crash - go figure. Will try to redo the project tomorrow with the png files and see how it goes. I hate Video Studio but it is all I have. Don't have $600 for Adobe program....UGH Just wanted to make a wedding video for a cousin. Me an my big mouth

[canuck]

Do you really think you would not have any problems with a $600 Adobe program? Just check their (or any video programs) forums - the same problems appear.

Why are you compressing/modifying or whatever the original photo files? All you are doing is creating problems for yourself

[skier-hughes]

I've just done a slide show with X7 that had 465 jpeg photos in it, of varying sizes etc. Not a problem, burned 22 dvds and sent off a master copy on a USB stick to be shown at House of Lords!

I also don't see why you are making so many changes to your pictures.