unable to validate the serial number

Corel Paint Shop Pro

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jewelr
Posts: 2
Joined: Sun Oct 26, 2014 12:19 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit

unable to validate the serial number

Post by jewelr »

I am getting this message while trying to install Paint Shop Pro X6. Unable to validate the serial number. An internet connection is required to complete the installation.
I have an internet connection. Anyone know what could be the issue?
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hartpaul
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Posts: 2893
Joined: Tue Mar 20, 2012 3:38 pm
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK P7P55D STRIX B240F GAMING
processor: IntelCore i7 7700 3.60 Ghz
ram: 8 Gb
Video Card: Nvidia GeForce GTX 1050
sound_card: Nvidia High Definition Audio
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Corel programs: PSP8,X2 to X9,2018,2019,2020
Location: Australia

Re: unable to validate the serial number

Post by hartpaul »

Try with your default browser set to Internet Explorer. I think I read somewhere that a problem can occur with other browsers.
Systems available Win7, Win 8.1,Win 10 Version 1607 Build 14393.2007 & version 20H2 Build 19042.867
jewelr
Posts: 2
Joined: Sun Oct 26, 2014 12:19 am
operating_system: Windows 8.1
System_Drive: C
32bit or 64bit: 64 Bit

Re: unable to validate the serial number

Post by jewelr »

Thanks for the response hartpaul, i just tried that and it still wont install.
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