locked white balance?

[xpanta]

Hi,

I downloaded AfterShot2 for Linux and I like it a lot. I want to buy now that there is an offer for the 27th of Oct.

However there is something that puzzles me.

I tried some RAW images (my camera is a Samsung NX300) and I noticed that White Balance and Highlights are locked (I can't set them). Is this because of the trial version or something else?

Thanks for your time,
Chris

[afx]

They should not be locked on supported raw files, that sounds rather strange.
Can you make a file available?

cheers
afx

[xpanta]

They should not be locked on supported raw files, that sounds rather strange.
Can you make a file available?

cheers
afx

OK. Please, bear in mind that my UBUNTU 14.04 does not support SRW files (RAW files from my Samsung) so I convert them to Tiff using ufraw with this command:

ufraw-batch --wb=camera --exposure=auto --out-type=tiff --out-path=. \

Please, take a look at this photo, yourself.

https://dl.dropboxusercontent.com/u/242 ... M_2244.tif

[afx]

Please...
You wrote you have an issue with RAW files.
This is a TIFF.

That explains it.
On rendered files, AS only supports click white WB.

cheers
afx

[xpanta]

Please...
You wrote you have an issue with RAW files.
This is a TIFF.

That explains it.
On rendered files, AS only supports click white WB.

cheers
afx

Thanks, I thought that tiff and RAW were the same.
How can convert SRW to some format that both AS and Nautilus understand?

[Shrievelty]

I have the same problem: the White balance freezes when I am adjusting my CR2 files (from Canon 350D).

To be more precise: when I click 'Click white' the eyedropper sometimes works once, then the tool freezes and the photo will not change in balance when I click elsewhere in the image. Sometimes the tool does not even work once.

However, Click White works correctly with the CR2 files from my Canon S110.

[afx]

Thanks, I thought that tiff and RAW were the same.

Most raw files actually use the TIFF format as a container, but then the contents is totally different.

How can convert SRW to some format that both AS and Nautilus understand?

Well, TIFF is your only option right now and the only things that will not work in AS on TIFFs is white balance and highlight recovery.

cheers
afx

[xpanta]

Thanks, I thought that tiff and RAW were the same.

Most raw files actually use the TIFF format as a container, but then the contents is totally different.

How can convert SRW to some format that both AS and Nautilus understand?

Well, TIFF is your only option right now and the only things that will not work in AS on TIFFs is white balance and highlight recovery.

cheers
afx

Thank you very much.

I tried openning a .SRW file from my camera (Samsung NX300) but AS does not display it (I didn't convert it to tiff). I guess this format is not supported, or am I doing something wrong?
This is my SRW file: https://dl.dropboxusercontent.com/u/242 ... M_2239.SRW

[afx]

The NX300 is not listed..
http://www.aftershotpro.com/en/products ... pro/#tab=5

cheers
afx