Video Studio has stopped working

[jaysto]

Using Video Studio Pro x2, when I drag a clip to the time line I get the following Message, Video Studio has stopped working, it goes on to say windows will look for a solution, at that point the program then closes down and I have to start all over again I found that by moving the track curser? a little further in I can get the video to play correctly
Any help would be appreciated.
Jaysto.

[Ken Berry]

Well don't expect too much help since you have told us absolutely nothing about the Properties of video in question. What format, from what model camcorder or what other source? If it is AVCHD, for instance, X2 was simply not designed to handle high def video or at least not of the AVCHD variety!

[jaysto]

OK Ken,
Let me try, The file is an MP4
the size is 128Mb
length is 06.26 mins
frame width1280
frame height 720
Data rate 2590
Total bit rate2782
Frame rate 25.frames per sec
Uk pal
Thank you ken for your reply
jaysto.

[lata]

Hi Jack

Can I assume you have downloaded this MP4 from the internet.

Does the problem occur with all your video files, if it is just this particular file then try downloading again, you may get a better copy.?

[Ken Berry]

Have you installed the update packs which I recall were available for X2? I ask since I recall that there was a problem experienced by quite a few users of X2 with similar 1280 x720 video. That was in the very early days of AVCHD video. And again I can only say that if you are still using the same computer whose specifications are listed in your profile, then it is not really designed to handle AVCHD.

[jaysto]

Hello Trevor,
Yes the download is a YouTube Mpeg 4 video,
Now to answer kens Question as to the computers specification I have searched all over
and I cant find it.
The computer is an Acer X1420 either 32 bit or 64 bit.......?
We were getting worried as to your whereabouts.
regards
Jack.

[Ken Berry]

In Windows Control Panel, under System, you will find information about your computer set-up.

[jaysto]

Ken ,Thank you for the info,
The spec for my Acer 1420 is..............
Amd athlon11x2 220
Nvida GF 6150SE
Graphics up to 1919 MB
1TB hard drive
DVD Super multi drive
Multi in one media card reader.
there we go.
Yes I did install the patches.
Kind regards

[Ken Berry]

Your computer's CPU is over 4.5 years old and VS X2 even older. With the combination of those two factors, I go back to what I said at the outset: I don't believe either your computer or the program is up to handling the sort of high def video you are throwing at it. Normally I would suggest you use SmartProxy, where a standard definition copy is made of your high definition original. You edit that copy and when satisfied, the edits are applied to the high definition video. But I don't think SmartProxy was introduced until (well?) after VS X2 -- perhaps X4???

[jaysto]

Mmm,
Are well what will be will be.
Any way thank you for your help,
I shall have to think about up grading Video studio.
Regards
jaysto

[Terfyn]

Mmm,
Are well what will be will be.
Any way thank you for your help,
I shall have to think about up grading Video studio.
Regards
jaysto

But first upgrade your computer. In the Corel site advertising VideoStudio there is a list of a minimum specification for your PC. Copy that out and get your supplier to spec a computer with better than the minimum.
I always use a tower system as it can be more easily up graded to cope with new software.