AAaahh! I cannot do anything with my images...

[kellykellykelly]

Hello,

I don't know if I hit a wrong button but I can no longer paint on, apply effects, adjustments; As far as I know I didn't do anything different. I tried with a few different pictures that I am working on and nothing happened, not even when I created a new layer .

I am using the new PSP X7 ultimate on windows 8.1.
Can you help me?

[Forriner]

Maybe a dumb question, but were you working with a selection tool? You could have an active selection that you don't notice. Just for the heck of it, activate an image and hit Ctrl+D (or menu Selections/Select none)to deselect before painting or whatever.

[kellykellykelly]

Sorry, Forriner, it is not the selection tool....for giggles I tried your suggestion just to see - and I hoped the problem were that simple. For some reason it seems that PSP 7 is preventing me from working on pictures I had previously done but lets me create a new images. Earlier a message popped up saying "auto protect is enabled" it flashed on and off the screen real fast I didn't catch it all. I tried to see how I could disable the auto protect ,,,but I couldn't find anything. What am I missing?

[Forriner]

Well, it was a long shot because it was multiple images It happens often enough with one image and the selection tool active, clicking (and dragging a bit) on the image to activate it, leaving a 1 × 1 byte selection, practically invisible, but you can only 'paint' and so within that selection.

BTW, are you sure the message was auto protect and not preserve?

I can't really think of anything else except maybe corrupt caches, or a program reset.

Try File/Preferences/Reset preferences/ delete all cache files (Active caches rebuilt on start) and restart PSP.
If that doesn't work, press and hold down a shift key when you click on the shortcut to start PSP. You'll get a dialogue about resetting to factory defaults or something like that: click Yes and PSP starts.

If you have customized your workspace you might want to save before doing this.
After reset you'll need to redo things like file locations etc. if you changed anything, and reload a saved workspace.

I hope this works, or someone with X7 can duplicate and repair the problem. Good luck.