X7 Ultimate crashes with MOV files

Moderator: Ken Berry

Post Reply
cdoughertycd
Posts: 383
Joined: Mon Oct 11, 2010 6:52 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS PHTD DELUXE
processor: 4 Core 2-93 gigahertz Intel Xeon
ram: 36 GB
Video Card: AMD Radeon HD 7700 Series
sound_card: AMD HD Audio
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung S24B300
Corel programs: many back to VS 5, all up to 2022 Ult
Location: Los Angeles, California USA

X7 Ultimate crashes with MOV files

Post by cdoughertycd »

Hi: I put together a project in X7 Ultimate using both MOV and ACVHD files shot with two different cameras and X7 crashes. I made it through the project finally and have rendered it. Any ideas why the crashing? Seems to me I remember reading here about problems with MOV files and X7.

My version of X7 is the latest update.

Thanks,
Candy
skier-hughes
Microsoft MVP
Posts: 2659
Joined: Thu Jul 21, 2005 10:09 am
operating_system: Windows 8
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: gigabyte
processor: Intel core 2 6420 2.13GHz
ram: 4GB
Video Card: NVidia GForce 8500GT
sound_card: onboard
Hard_Drive_Capacity: 36GB 2TB
Location: UK

Re: X7 Ultimate crashes with MOV files

Post by skier-hughes »

Do you have the latest quicktime and graphics driver?
cdoughertycd
Posts: 383
Joined: Mon Oct 11, 2010 6:52 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS PHTD DELUXE
processor: 4 Core 2-93 gigahertz Intel Xeon
ram: 36 GB
Video Card: AMD Radeon HD 7700 Series
sound_card: AMD HD Audio
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung S24B300
Corel programs: many back to VS 5, all up to 2022 Ult
Location: Los Angeles, California USA

Re: X7 Ultimate crashes with MOV files

Post by cdoughertycd »

No I don't, I'll try that, thanks for your help.

Candy
cdoughertycd
Posts: 383
Joined: Mon Oct 11, 2010 6:52 am
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS PHTD DELUXE
processor: 4 Core 2-93 gigahertz Intel Xeon
ram: 36 GB
Video Card: AMD Radeon HD 7700 Series
sound_card: AMD HD Audio
Hard_Drive_Capacity: 1 TB
Monitor/Display Make & Model: Samsung S24B300
Corel programs: many back to VS 5, all up to 2022 Ult
Location: Los Angeles, California USA

Re: X7 Ultimate crashes with MOV files

Post by cdoughertycd »

Skier - I'm embarrassed to say, I had my sound turned off, but I did update Quicktime, thanks. Senior moment here.

Candy
Post Reply